iPhone 5 - dropped in car park, screen smashed

hifromtomorrow · Dec 11, 2012, 04:15 PM

Well, after all these years of owning iPhones, I finally dropped one.

iPhone 5 (black 16g).

I had one of those slimline, black plastic cases, which cracked on the corner where the phone obviously hit the pavement.

The screen is a mess (photo attached). The case has obviously been removed for the photo.

Apple tell me that here in Australia, they will do a full phone swap and not replace the screen. So I am getting that done Thursday night.

Are apple replacing screens anywhere in the appleverse yet?

Applecare? NO.
Lesson learned.

New case being bought Thursday too, slightly more effective. I hope.

So, for anyone using the slimline barely there black case on the 5, be careful, they prevent scratches on the back, but for a waist height drop on the wrong angle at impact, they do jack for the screen. I suppose I knew this but ignored it because I wanted the phone to look as natural as possible.

Jordan921 · Dec 11, 2012, 04:18 PM

Damn that's all bad.

XboxMySocks · Dec 11, 2012, 04:18 PM

Quote:

Originally Posted by hifromtomorrow

Is apple replacing screens anywhere in the appleverse yet?

No. Never have, and never will.

hifromtomorrow · Dec 11, 2012, 04:21 PM

Quote:

Originally Posted by XboxMySocks

No. Never have, and never will.

Thanks.

I guess the $279 AUD is the price of the lesson learned (oh, and add the price of the new, perhaps more effective case).

XboxMySocks · Dec 11, 2012, 04:23 PM

Quote:

Originally Posted by hifromtomorrow

Thanks.

I guess the $279 AUD is the price of the lesson learned (oh, and add the price of the new, perhaps more effective case).

I apologise as that sounded rather crass.

But yes, I feel your pain and I hope you enjoy your new iPhone as you did the last

jessica. · Dec 11, 2012, 04:25 PM

That is a bummer. Do they have Apple Care + there?

Those slimline cases, to my knowledge, aren't ever bought for drop protection.

hifromtomorrow · Dec 11, 2012, 04:33 PM

Quote:

Originally Posted by jessica.

That is a bummer. Do they have Apple Care + there?

Those slimline cases, to my knowledge, aren't ever bought for drop protection.

Yeah the Apple product line and everything associated with the products is the same down here as up there.

I just thought I was invincible, you know, the "Ha, insurance? That's for clumsy people. I don't drop phones" sort of thinking.

Yeah well, seems I am Australia's worst juggler.

And, I wanted the phone to look naked, as they say, so got the flimsiest, barely there-est style case.

I am not converting to otter box or anything, but I concede there is value in getting something with a bit more substance. Which I will be doing tomorrow night.

XboxMySocks · Dec 11, 2012, 04:37 PM

Quote:

Originally Posted by hifromtomorrow

Yeah the Apple product line and everything associated with the products is the same down here as up there.

I just thought I was invincible, you know, the "Ha, insurance? That's for clumsy people. I don't drop phones" sort of thinking.

Yeah well, seems I am Australia's worst juggler.

And, I wanted the phone to look naked, as they say, so got the flimsiest, barely there-est style case.

I am not converting to otter box or anything, but I concede there is value in getting something with a bit more substance. Which I will be doing tomorrow night.

I would recommend not having a case at all. Honestly, why not enjoy the phone that you have?

Leonard1818 · Dec 11, 2012, 04:44 PM

presuming applecare+ isn't an option down under?

I've converted to naked. I figure I could get a "bumper" or "slim" case but will it *really* provide any drop protection? doubtful...

XboxMySocks · Dec 11, 2012, 04:45 PM

Quote:

Originally Posted by Leonard1818

presuming applecare+ isn't an option down under?

I've converted to naked. I figure I could get a "bumper" or "slim" case but will it *really* provide any drop protection? doubtful...

Bumpers in my experience provide better protection than any other case (at least properly made ones). That being said, I don't think it's worth it for the looks

hifromtomorrow · Dec 11, 2012, 04:47 PM

Apple worked hard on making this thing so beautiful and light.
I really struggle with putting it in a cage, as do the posters above.

I have to risk assess the likelihood of me attempting my juggling routine again when having my phone in hand.

Applecare+ certainly is an option, I just ignored it for the reason I stated above.

Anyway, I will look at cases and try to find a happy medium, but I can see the new (after checking for scuffgate issues hahahaha) phone going naked.

I am an iPhone naturist!!!

And that is an expensive way for me to be it would seem.

eddyecb · Dec 11, 2012, 04:54 PM

Quote:

Originally Posted by XboxMySocks

No. Never have, and never will.

Actually they will be, apple stores dont have the parts yet tho

XboxMySocks · Dec 11, 2012, 05:29 PM

Quote:

Originally Posted by eddyecb

Actually they will be, apple stores dont have the parts yet tho

Is that what the Genius told you? I have not seen a single case of Apple replacing a screen on a device. They will simply replace the device.

Givmeabrek · Dec 11, 2012, 07:19 PM

Apple replaced the screens on the iPhone 3 models. It was easy because the front glass just lifted out like the iPhone 5. They should be able to replace the glass on the 5 soon enough.

zhenya · Dec 11, 2012, 07:23 PM

Other than extremely bulky and protective cases, I really think it's more the luck of the draw than anything else. I've dropped my iPhones caseless onto pavement before and come away with not even a scratch. Others have dropped them onto far more forgiving surfaces and had a complete shatter. Like many materials, the glass on these phones seems to be quite strong in many directions, but also has weak spots if you catch it just wrong.

Mrbobb · Dec 11, 2012, 07:37 PM

I still won't get a bulky case, that's the price am willing to risk for beauty.

eddyecb · Dec 11, 2012, 09:21 PM

Quote:

Originally Posted by XboxMySocks

Is that what the Genius told you? I have not seen a single case of Apple replacing a screen on a device. They will simply replace the device.

Yup and exactly what givmeabreak said, they never replaced screens on the 4 or 4s due to having to start from the back and take everything out to get to it, easier to replace yet with the other gen's, 5 included, the screen is the first thing to come out making it super easy to replace.

YsoSerious · Dec 11, 2012, 09:53 PM

I think I'm gonna get a case after seeing what happened to your phone. I love it naked, but I've had my 4 day old ip4 front panel shatter on me from a 5 ft drop on pavement before.

ucfgrad93 · Dec 12, 2012, 12:44 AM

Oh man, that is a tough break OP. My wife uses a Speck Candy shell on her iPhone 5, it is a nice case, I recommend it.

hifromtomorrow · Dec 12, 2012, 01:26 AM

Quote:

Originally Posted by ucfgrad93

Oh man, that is a tough break OP. My wife uses a Speck Candy shell on her iPhone 5, it is a nice case, I recommend it.

Cheers mate I will check it out.

throAU · Dec 12, 2012, 02:00 AM

Bad luck

I've dropped iphones (3g, 3g-s, 4-s) onto bitumen, tiles, bricks, etc and 9/10 times they are fine (even if occasionally you end up with cosmetic damage).

Never had a case.

Either the 5 is more fragile or you just lucked out.

the drop that killed my 3g-s for example was onto CARPET, after being dropped multiple times onto bricks, etc.

Sometimes they just land wrong...

crazytrain · Dec 12, 2012, 03:35 AM

Haven't got one, but a friend has for iP4 and he recommends this company:

http://www.tech21.uk.com/Category/iphone_5_Cases

Slim soft cases, but they become hard on impact (no innuendo intended!)

Dec 11, 2012, 04:15 PM	#1
hifromtomorrow macrumors member Join Date: Jul 2012 Location: Brisbane, Australia	iPhone 5 - dropped in car park, screen smashed Well, after all these years of owning iPhones, I finally dropped one. iPhone 5 (black 16g). I had one of those slimline, black plastic cases, which cracked on the corner where the phone obviously hit the pavement. The screen is a mess (photo attached). The case has obviously been removed for the photo. Apple tell me that here in Australia, they will do a full phone swap and not replace the screen. So I am getting that done Thursday night. Are apple replacing screens anywhere in the appleverse yet? Applecare? NO. Lesson learned. New case being bought Thursday too, slightly more effective. I hope. So, for anyone using the slimline barely there black case on the 5, be careful, they prevent scratches on the back, but for a waist height drop on the wrong angle at impact, they do jack for the screen. I suppose I knew this but ignored it because I wanted the phone to look as natural as possible. Attached Thumbnails __________________ "i harbour all the same worries as most..." 27" iMac late 2011 all spec'd up / 13" macbook air 2012 / iPad 2012 16g Black / iPhone5 16g Black / some other stuff...
	1

Dec 11, 2012, 04:25 PM	#6
jessica. macrumors Nehalem Join Date: Feb 2005 Location: Wrong girl from the right side of the tracks	That is a bummer. Do they have Apple Care + there? Those slimline cases, to my knowledge, aren't ever bought for drop protection. __________________ Because I'm an ahole.
	2

Dec 11, 2012, 04:47 PM	#11
hifromtomorrow Thread Starter macrumors member Join Date: Jul 2012 Location: Brisbane, Australia	Apple worked hard on making this thing so beautiful and light. I really struggle with putting it in a cage, as do the posters above. I have to risk assess the likelihood of me attempting my juggling routine again when having my phone in hand. Applecare+ certainly is an option, I just ignored it for the reason I stated above. Anyway, I will look at cases and try to find a happy medium, but I can see the new (after checking for scuffgate issues hahahaha) phone going naked. I am an iPhone naturist!!! And that is an expensive way for me to be it would seem. __________________ "i harbour all the same worries as most..." 27" iMac late 2011 all spec'd up / 13" macbook air 2012 / iPad 2012 16g Black / iPhone5 16g Black / some other stuff...
	2

Dec 11, 2012, 09:53 PM	#18
YsoSerious macrumors regular Join Date: Oct 2008	I think I'm gonna get a case after seeing what happened to your phone. I love it naked, but I've had my 4 day old ip4 front panel shatter on me from a 5 ft drop on pavement before. __________________ 17" Early 2011 MBP, 2.2 GHz, 8 GB RAM, 256GB SSD; iPhone 4s 16GB; iPad 32 GB
	1

Dec 12, 2012, 02:00 AM	#21
throAU macrumors 68020 Join Date: Feb 2012 Location: Perth, Western Australia	Bad luck I've dropped iphones (3g, 3g-s, 4-s) onto bitumen, tiles, bricks, etc and 9/10 times they are fine (even if occasionally you end up with cosmetic damage). Never had a case. Either the 5 is more fragile or you just lucked out. the drop that killed my 3g-s for example was onto CARPET, after being dropped multiple times onto bricks, etc. Sometimes they just land wrong... __________________ MBP (early 2011) - Core i7 2720 2.2ghz, Hires Glossy, 16GB, Seagate Momentus XT 750GB Mac Mini (mid 2007) - Core2 Duo 1.8, 2gb, 320gb 7200 rpm iPhone 4S, iPad 4
	1

Dec 11, 2012, 04:18 PM	#2
Jordan921 macrumors 68020 Join Date: Jul 2010 Location: Bay Area	Damn that's all bad.
	1

Dec 11, 2012, 04:44 PM	#9
Leonard1818 macrumors 68000 Join Date: Nov 2011	presuming applecare+ isn't an option down under? I've converted to naked. I figure I could get a "bumper" or "slim" case but will it really provide any drop protection? doubtful...
	2

Dec 11, 2012, 07:19 PM	#14
Givmeabrek macrumors Demi-God Join Date: Apr 2009 Location: NY	Apple replaced the screens on the iPhone 3 models. It was easy because the front glass just lifted out like the iPhone 5. They should be able to replace the glass on the 5 soon enough.
	1

Dec 11, 2012, 07:23 PM	#15
zhenya macrumors 68000 Join Date: Jan 2005	Other than extremely bulky and protective cases, I really think it's more the luck of the draw than anything else. I've dropped my iPhones caseless onto pavement before and come away with not even a scratch. Others have dropped them onto far more forgiving surfaces and had a complete shatter. Like many materials, the glass on these phones seems to be quite strong in many directions, but also has weak spots if you catch it just wrong.
	3

Dec 11, 2012, 07:37 PM	#16
Mrbobb macrumors 68020 Join Date: Aug 2012	I still won't get a bulky case, that's the price am willing to risk for beauty.
	3

Dec 12, 2012, 12:44 AM	#19
ucfgrad93 macrumors G4 Join Date: Aug 2007 Location: Colorado	Oh man, that is a tough break OP. My wife uses a Speck Candy shell on her iPhone 5, it is a nice case, I recommend it.
	1

Dec 12, 2012, 03:35 AM	#22
crazytrain macrumors member Join Date: Sep 2009	Haven't got one, but a friend has for iP4 and he recommends this company: http://www.tech21.uk.com/Category/iphone_5_Cases Slim soft cases, but they become hard on impact (no innuendo intended!)
	0

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