Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 13, 2012, 01:21 AM   #1
MacPro23
macrumors member
 
Join Date: Feb 2011
Will Apple replace my iPhone 5?

For the past two months, people were complaining that my microphone on the iPhone 5 was cutting in and out. Also, I keep having Wi-Fi/LTE problems, where all of sudden the internet stops working and I have to toggle Airplane mode to get it to work. I tried restoring it, but the problem persists. I finally had enough and decided I'm gonna bring it in to Apple.

The only question I have is that a have a scuff on the aluminium band on the side and a slight scratch on the back. Will Apple still replace my iPhone even with the scuff mark? Also, when I go to the Genius appointment, do I tell them the problem and ask for a replacement?
MacPro23 is offline   1 Reply With Quote
Old Dec 13, 2012, 01:39 AM   #2
Jordan921
macrumors 68030
 
Join Date: Jul 2010
Location: Bay Area
If you are really having these issues then just explain your problems to the genius. They probably wouldn't care about the scuff marks.
Jordan921 is offline   1 Reply With Quote
Old Dec 13, 2012, 08:26 AM   #3
Interstella5555
macrumors 603
 
Interstella5555's Avatar
 
Join Date: Jun 2008
Quote:
Originally Posted by MacPro23 View Post
For the past two months, people were complaining that my microphone on the iPhone 5 was cutting in and out. Also, I keep having Wi-Fi/LTE problems, where all of sudden the internet stops working and I have to toggle Airplane mode to get it to work. I tried restoring it, but the problem persists. I finally had enough and decided I'm gonna bring it in to Apple.

The only question I have is that a have a scuff on the aluminium band on the side and a slight scratch on the back. Will Apple still replace my iPhone even with the scuff mark? Also, when I go to the Genius appointment, do I tell them the problem and ask for a replacement?
No, just hand them the phone and don't say anything.
Interstella5555 is offline   0 Reply With Quote
Old Dec 13, 2012, 08:28 AM   #4
From A Buick 8
macrumors 68030
 
From A Buick 8's Avatar
 
Join Date: Sep 2010
Location: Ky Close to CinCinnati
Quote:
Originally Posted by Interstella5555 View Post
No, just hand them the phone and don't say anything.
Yes, just stare at them until they blink and then you have won. If you have to take a step closer to them.
__________________
Homemade Interocitor, iPad 4iPhone 5 32GB Black & Slate, iPod Touch 4th and 5th Gen, iPad 1st gen, iPhone 4, Two Apple TV's, -- 21.5-inch: 3.2GHz Intel Core i3 iMac.
From A Buick 8 is offline   0 Reply With Quote
Old Dec 13, 2012, 10:15 AM   #5
hovscorpion12
macrumors 6502
 
Join Date: Sep 2011
Make an appointment with the genius bar, tell them what the problem is. they will look at it, analyze it and tell you what they can do for you. Either they replace it for free or they ask for a repair.
hovscorpion12 is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
How can I get apple to replace my iPhone 5S Omarbil iPhone Tips, Help and Troubleshooting 10 Jan 15, 2014 06:11 AM
Will apple still replace iphone 5's?? nyli2 iPhone 4 Sep 12, 2013 02:58 PM
Will apple replace an iPhone 4 uk ? m11rphy iPhone 1 Mar 2, 2013 04:33 AM
Will Apple replace my iPhone? ProfessorJim iPhone 12 Jan 17, 2013 12:07 PM
Apple In-Ears dead - will Apple replace them under the iPhone 5's warranty? Poki iPhone Accessories 12 Sep 27, 2012 12:01 PM

Forum Jump

All times are GMT -5. The time now is 08:45 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC