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Old Dec 17, 2012, 07:07 PM   #1
mdwsta4
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iPhone 5 - Dust and dead pixels

Taking a picture today I noticed what looked like sensor dust on my iphone. At first I thought perhaps it was lint, a smudge, or maybe a dried rain drop. After thorough cleaning, it was still there! Is it possible that there's sensor dust? Odder still is that I haven't noticed it until now and I've had one since released. I would hope there's not space enough around the lens to allow dust in like a DSLR or other ILC.

Anyone else encounter this problem?

While doing some testing, I also noticed what appeared to be a cluster of dead/stuck pixels. They don't look like a typical dead/stuck pixel, at least nothing I'm used to on a camera, but it's noticeable in photos.


Here is an example of both
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Old Dec 17, 2012, 07:13 PM   #2
itjw
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Quote:
Originally Posted by mdwsta4 View Post
Taking a picture today I noticed what looked like sensor dust on my iphone. At first I thought perhaps it was lint, a smudge, or maybe a dried rain drop. After thorough cleaning, it was still there! Is it possible that there's sensor dust? Odder still is that I haven't noticed it until now and I've had one since released. I would hope there's not space enough around the lens to allow dust in like a DSLR or other ILC.

Anyone else encounter this problem?

While doing some testing, I also noticed what appeared to be a cluster of dead/stuck pixels. They don't look like a typical dead/stuck pixel, at least nothing I'm used to on a camera, but it's noticeable in photos.


Here is an example of both
Image

Return it. They will give you a working model.

Apple is great when rare stuff like this happens.
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Old Dec 17, 2012, 07:14 PM   #3
Jalopybox
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Yeah, I have seen at least 5 phones with this prob. Apple will replace it no problem.
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Old Dec 17, 2012, 07:22 PM   #4
mdwsta4
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I'll call up the Apple store to ensure they have replacements. Downside, of course, is that I'll have to order new skins. Hate having to do that.
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Old Dec 17, 2012, 07:43 PM   #5
kendu2412
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Location: Fairfield CA
My iPhone 5 got alot than you , just took it to Apple Store yesterday and they replaced for me a brand new one( not refurbished )

Just tell them you want to check serial number before they open the box for replacement iPhone. If you check and pop up : PLEASE ACTIVE YOUR IPHONE ...... That will be brand new

If checked and see that is activated . That will be refurbished

Link: https://selfsolve.apple.com/agreementWarrantyDynamic.do
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Old Dec 17, 2012, 07:55 PM   #6
Jordan921
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Yea they'll replace that without a problem.
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Old Dec 20, 2012, 01:24 PM   #7
b0bab0i
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Same happened to my phone, I'm gonna bring it in for a swap.
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Old Dec 20, 2012, 04:17 PM   #8
unknownbeing
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I have both dust and chips under my lens. I also have dead pixels and if I push down on the left side of the screen it clicks.
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Old Dec 20, 2012, 04:30 PM   #9
pnoyblazed
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I have one small spec of dust in the camera housing.. however, it does not impact my photos. If it gets worse, I will definitely get it checked out
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