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Old Dec 18, 2012, 05:40 AM   #1
glasgood
macrumors member
 
Join Date: Dec 2012
Mac Mini 2012 with HE Discount is 3 Years Apple Care Standard ?

Hi,

Can anyone help.

I purchased my Mac Mini 2012 online in my University. I did not choose to take the AppleCare Protection Plan Uplift. My Mac Mini 2012 arrived and then 3 weeks later I received my AppleCare Protection Plan Certificate by post.

Now I thought my Mac Mini 2012 only had 1 year standard AppleCare, but the coverage clearly shows that my Mac Mini has 3 years AppleCare. I have checked out the serial number online and it further confirms the 3 years AppleCare.

On the AppleCare Protection Plan Certificate it says " Thank you for purchasing the AppleCare Protection Plan. To my knowledge I never purchased any additional coverage.

Does anyone know if 3 years AppleCare is included as standard for HE purchases?

Thanks
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Old Dec 18, 2012, 06:08 AM   #2
benwiggy
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Join Date: Jun 2012
Yes, I got the same thing with an Academic purchase.

No need to worry about something of value that you've been given for free!
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Old Dec 18, 2012, 07:04 AM   #3
danbeckemeyer
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Join Date: Nov 2012
As an HE employee, this is good to know. But did you purchase through the Apple website with the university identifier or was it specifically through your college's website?
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Old Dec 18, 2012, 07:50 AM   #4
glasgood
Thread Starter
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Join Date: Dec 2012
Thanks.

Thanks for your reply.

I made the purchase through Apple's website with the university identifier for my University. That's an added bonus then, I got 3 years AppleCare when I thought it was only the standard 1 year.

Happy Days
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Old Dec 18, 2012, 03:59 PM   #5
KrisLord
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Join Date: Sep 2008
Location: Northumberland, UK
HE online store purchases come with 3 year hardware warranties and 90 day telephone support.

There is an option when purchasing to buy "AppleCare" telephone support. This obviously costs less than AppleCare outside of the HE store as its only to cover the additional cost of the phone support for the 3 years.
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Old Dec 18, 2012, 05:50 PM   #6
sauria
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Join Date: Jul 2001
Location: Texas, USA
Question

AHED personal purchase came with Apple are for 3 years!
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