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Old Dec 20, 2012, 05:23 AM   #1
Bowcaps
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Join Date: Dec 2012
Location: Cornwall, UK
November 30th 27" Orders - Still Processing

As there are now many happy 27" iMac owners who have received their shiny new machines, I thought i'd start a thread for all of us who are still processing, despite ordering on the day of release.

Mine was ordered late afternoon (GMT) on 30th and still shows -

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How about anyone else?
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Old Dec 20, 2012, 05:33 AM   #2
siritalks
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Join Date: Oct 2011
Ordered mine on the morning of the 30th.

Delivers 27th / 28th December.

Still Processing.

Is that normal?
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Old Dec 20, 2012, 05:35 AM   #3
shiny-blanket
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Same boat as you guys. UK. 2nd-7th January

Last edited by shiny-blanket; Dec 20, 2012 at 05:40 AM.
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Old Dec 20, 2012, 05:41 AM   #4
Bowcaps
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Location: Cornwall, UK
Quote:
Originally Posted by siritalks View Post
Ordered mine on the morning of the 30th.

Delivers 27th / 28th December.

Still Processing.

Is that normal?
that's an earlier delivery than mine, i would have expected yours to have a 'preparing for shipment' message by now though, given it's only a week away now.
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Old Dec 20, 2012, 06:02 AM   #5
Notohyr
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Join Date: Dec 2012
Location: The Netherlands
Same here. 21 days of processing. Delivery 2 -8 jan. I know it's still within their promised delivery, but what happens when the status changes? Do we get a vague "somewhere in january" delivery?
It will take a long time for me to order something again on their site... I don't have courage to press the big cancel button, but it is very tempting!
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Old Dec 20, 2012, 06:53 AM   #6
TheHeavy
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Join Date: Dec 2012
I posted in another thread about this. I ordered on November 30th...

Processing Items, Processing Items...

I checked last night and I had a small change to the status of my order, original shipping dates of Dec. 20 - Dec. 27 moved to January 2 - January 7.

Called customer service was not helpful, no explanation for the change, no explanation for the delay and was informed that all orders are fulfilled in the order in which they were received, even when I questioned them on this they stuck to that line over and over.

I am tired of this, no movement on my order. Orders placed after mine with the exact same specs have gone out for delivery.

3.4GHz Quad-core Intel Core i7
8GB 1600MHz DDR3 SDRAM - 2x4GB
1TB Fusion Drive
NVIDIA GeForce GTX 680MX 2GB

Nothing crazy with my order.

Great job Apple, keep it up!
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Old Dec 20, 2012, 06:55 AM   #7
Bowcaps
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Join Date: Dec 2012
Location: Cornwall, UK
Quote:
Originally Posted by TheHeavy View Post
I posted in another thread about this. I ordered on November 30th...

Processing Items, Processing Items...

I checked last night and I had a small change to the status of my order, original shipping dates of Dec. 20 - Dec. 27 moved to January 2 - January 7.

Called customer service was not helpful, no explanation for the change, no explanation for the delay and was informed that all orders are fulfilled in the order in which they were received, even when I questioned them on this they stuck to that line over and over.

I am tired of this, no movement on my order. Orders placed after mine with the exact same specs have gone out for delivery.

3.4GHz Quad-core Intel Core i7
8GB 1600MHz DDR3 SDRAM - 2x4GB
1TB Fusion Drive
NVIDIA GeForce GTX 680MX 2GB

Nothing crazy with my order.

Great job Apple, keep it up!
Perhaps the move right a week takes into account the courier shutdown for christmas times?
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Old Dec 20, 2012, 07:19 AM   #8
Toonces9966
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Join Date: Dec 2012
My order moved from Dec 21-31 to just "January"....l'm going to cancel my order and just get the 21.5 inch system....This is a load of garbage....l ordered my system Nov 30 at 5:00 AM EST....
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Old Dec 20, 2012, 07:54 AM   #9
Bintje
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Quote:
Originally Posted by Toonces9966 View Post
My order moved from Dec 21-31 to just "January"....l'm going to cancel my order and just get the 21.5 inch system....This is a load of garbage....l ordered my system Nov 30 at 5:00 AM EST....

Nooooo! Let's hope that would not happen to us...
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Old Dec 20, 2012, 07:58 AM   #10
faiz555
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I ordered on 30 Nov 9:00 pm (GMT +8), still processing...
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Old Dec 20, 2012, 08:19 AM   #11
petraidm
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Join Date: Jul 2010
Ordered 11/30 @ 2:00 PST .... Still Processing
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Old Dec 20, 2012, 08:45 AM   #12
Notohyr
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Location: The Netherlands
Quote:
Originally Posted by Toonces9966 View Post
My order moved from Dec 21-31 to just "January"....l'm going to cancel my order and just get the 21.5 inch system....This is a load of garbage....l ordered my system Nov 30 at 5:00 AM EST....
If that's going to happen I will cancel and not order any iMac.
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Old Dec 20, 2012, 08:54 AM   #13
Anzel
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Join Date: Dec 2012
Same here... Mine still "Processing Items"

I got the order confirmation at 11/30 09.37 (GMT+1) with a delivery time window between 26th Dec and 2nd Jan.

My configuration details:
3.4GHz Quad-Core Intel Core i7
8GB 1600MHz DDR3 SDRAM-2X4GB
1TB Fusion Drive
NVIDIAGeFrc GTX 680MX 2G GDDR5
MAGIC MOUSE+MAGIC TRACKPAD-Z
Apple WL Kybd+User's Guide-Y
COUNTRY KIT-ZH
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Old Dec 20, 2012, 09:01 AM   #14
nagareru
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Join Date: Jun 2012
Location: Lima, Peru
Another 30/11 here ordered 6pm Korea time. Delivery 24-28th Dec still processing...

27"
i7
8gb ram
3tb fusion
680mx

When does applecare starts?
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Old Dec 20, 2012, 09:32 AM   #15
Trogledyte Mac
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Quote:
Originally Posted by Toonces9966 View Post
My order moved from Dec 21-31 to just "January"....l'm going to cancel my order and just get the 21.5 inch system....This is a load of garbage....l ordered my system Nov 30 at 5:00 AM EST....
Here the same! Belgium.

Order moved from Dec 21 - 31 to January This already 4 days ago What does it mean?

3.4GHz Quad-Core Intel Core i7
8GB 1600MHz DDR3 SDRAM-2X4GB
1TB Fusion Drive
NVIDIAGeFrc GTX 680MX 2G GDDR5
MAGIC TRACKPAD-Z
Apple WL Kybd+User's Guide-FN
COUNTRY KIT-ZH
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Old Dec 20, 2012, 09:44 AM   #16
Toonces9966
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Join Date: Dec 2012
Quote:
Originally Posted by Trogledyte Mac View Post
Here the same! Belgium.

Order moved from Dec 21 - 31 to January This already 4 days ago What does it mean?

3.4GHz Quad-Core Intel Core i7
8GB 1600MHz DDR3 SDRAM-2X4GB
1TB Fusion Drive
NVIDIAGeFrc GTX 680MX 2G GDDR5
MAGIC TRACKPAD-Z
Apple WL Kybd+User's Guide-FN
COUNTRY KIT-ZH
Not sure....l called Apple customer care this morning and all the lady said to me was, "the screen page says January so there is nothing l can do"...she even pulled up my original order and saw that l had an early delivery time and could not give me an answer as to why it changed. Although, she did say l could cancel if l wanted...that was great advice.
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Old Dec 20, 2012, 10:04 AM   #17
Trogledyte Mac
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Apple service -5 points!
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Old Dec 20, 2012, 11:41 AM   #18
qamaro
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I ordered on 11/30 and I got the notification that it was prepping to ship last night. This morning its showing as shipping with FEDEX tracing attached.
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Old Dec 20, 2012, 12:45 PM   #19
iwannaimac
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Ordered 30 November in UK. STILL PROCESSING..................... Expected delivery is 2-9 January
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Old Dec 20, 2012, 02:34 PM   #20
Bowcaps
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Location: Cornwall, UK
It appears to me there is absolutely no pattern to delivery in relation to order or configuration - unless some scientific mind can decipher the information from the macrumours forums and come up with an algorithm - here's hoping......
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Old Dec 20, 2012, 02:44 PM   #21
Trogledyte Mac
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Quote:
Originally Posted by qamaro View Post
I ordered on 11/30 and I got the notification that it was prepping to ship last night. This morning its showing as shipping with FEDEX tracing attached.
Maybe there’s hope....
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Old Dec 20, 2012, 02:52 PM   #22
marvz
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Join Date: Aug 2012
Location: Berlin
I had the same problem.. ordered 30/11 8:34 UK time..

Nothing happened..

But just two hours ago it changed to prepping to ship!!!
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Old Dec 20, 2012, 03:02 PM   #23
Bowcaps
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Join Date: Dec 2012
Location: Cornwall, UK
Perhaps delivery times are directly proportional to the number of times you click refresh on the status page......
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Old Dec 20, 2012, 07:01 PM   #24
faiz555
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Quote:
Originally Posted by faiz555 View Post
I ordered on 30 Nov 9:00 pm (GMT +8), still processing...
Just got the status changed to "Preparing for Shipment" today!
Thank God at least it changed before end of the world
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Old Dec 20, 2012, 11:31 PM   #25
Notohyr
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Location: The Netherlands
Quote:
Originally Posted by faiz555 View Post
Just got the status changed to "Preparing for Shipment" today!
Thank God at least it changed before end of the world
I'm happy for you! Processing over here, 22 days now...
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