|Dec 20, 2012, 10:02 PM||#1|
Iphone5 : purple/grey colors, then crash/restart?
I have a Iphone 5 16gb that has been randomly crashing: the screen first goes strange with purple & gray (almost like the display is on the fritz.) This last about a second, two at most, and then the phone goes black and restarts.
I just tried a complete erase & restore from iCloud -- twice. Both times, the phone crashed with these symptoms just before I was about to enter my iCloud ID/password.
I am a few days shy of 30 day return window. Any other suggestions or has these symptoms been reported before? I am suspecting a hardware glitch vs. software.
thanks for any input
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