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Old Dec 21, 2012, 04:36 PM   #1
witmvpness6
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Upgraded and was able to keep verizon unlimited

Just thought I would let everyone know I upgraded my iPhone 4 to a 5 with verizon today (finally), and I still have unlimited data. I upgraded at Best Buy over their Best Buy Mobile customer service line, and did in store pickup. The rep told me nothing was changing with my plan. I was skeptical, but after my upgrade I checked my verizon account, and sure enough I still have unlimited.
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Old Dec 21, 2012, 05:01 PM   #2
determined09
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Originally Posted by witmvpness6 View Post
Just thought I would let everyone know I upgraded my iPhone 4 to a 5 with verizon today (finally), and I still have unlimited data. I upgraded at Best Buy over their Best Buy Mobile customer service line, and did in store pickup. The rep told me nothing was changing with my plan. I was skeptical, but after my upgrade I checked my verizon account, and sure enough I still have unlimited.
So you must have paid full price for you phone
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Old Dec 21, 2012, 05:04 PM   #3
GoCubsGo
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So you must have paid full price for you phone
I would think this too if he bought from BB. There are some though. I can upgrade once more and keep my unlimited but that is due to VZW's tom foolery.
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Old Dec 21, 2012, 05:08 PM   #4
witmvpness6
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Nope, paid 150 dollars for a 16gb black plus tax. Just checked my bank account as well. My eligibility date is now in 2014 so I definitely used my upgrade...
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Old Dec 21, 2012, 05:10 PM   #5
determined09
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Nope, paid 150 dollars for a 16gb black plus tax. Just checked my bank account as well. My eligibility date is now in 2014 so I definitely used my upgrade...
So how did you do it. ?! Please tell.
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Old Dec 21, 2012, 05:16 PM   #6
witmvpness6
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I was just eligible for an upgrade today. I called best buy mobile 1-877-702-2211. Told them I would like to upgrade my phone. They checked my eligibility, and asked me what device. I told them the iPhone 5 and they found the store closest to me for in store pickup. I placed the order, went to the best buy, picked up my phone, and was on my way.

While on the phone they asked which line (I have a single line plan), and said since I'm upgrading there will be no changes in my plan. I was worried about the unlimited data but sure enough it's still there.

http://i46.tinypic.com/2z80ow2.png
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Old Dec 21, 2012, 05:55 PM   #7
D1G1T4L
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Don't be shocked if it does change in the future.
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Old Dec 21, 2012, 06:28 PM   #8
witmvpness6
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Would they legally be allowed to do that, after telling me my plan was not changing as I was signing the new contract?
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Old Dec 21, 2012, 06:29 PM   #9
D1G1T4L
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Would they legally be allowed to do that, after telling me my plan was not changing as I was signing the new contract?
Yup
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Old Dec 21, 2012, 06:38 PM   #10
macher
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Don't be shocked if it does change in the future.
Called Best Buy twice and both times they said to call VZW and ask if I could upgrade my line and keep my data plan. Both times VZW said no.
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Old Dec 21, 2012, 06:40 PM   #11
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Called Best Buy twice and both times they said to call VZW and ask if I could upgrade my line and keep my data plan. Both times VZW said no.
Thats why I wouldn't be surprised if it changed in a couple days. Best Buy can say anything but the contract is with Verizon. I'm pretty sure all their printed documentation will state that if you have a unlimited account and upgrade you will be forced off that plan.
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Old Dec 21, 2012, 06:59 PM   #12
macher
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Thats why I wouldn't be surprised if it changed in a couple days. Best Buy can say anything but the contract is with Verizon. I'm pretty sure all their printed documentation will state that if you have a unlimited account and upgrade you will be forced off that plan.
Actually twice Best Buy told me I would lose my UL data if I upgrade.

Yes when you upgrade a line that equals extending the contract and when you extend a contract you lose your unlimited data. Period.
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Old Dec 21, 2012, 09:27 PM   #13
iDuel
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You will most likely lose the Unlimited Data after the billing cycle ends. Even if BestBuy told you one thing, you signed a contract with Verizon not BestBuy Mobile.
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