Verizon store - no return policy for iphone 5?

Boe11 · Dec 22, 2012, 07:46 PM

Hey folks,

I picked up an iphone 5 at a verizon store last week, and decided to return it this week. When I stopped by the store the guy said they have a no return policy for iphones, just for iphones. I've returned a couple iPhones bought from apple before that were verizon phones. I can't find anything online to confirm this anomaly. Does anyone else have experience with this? It seems impossible.

Thanks

Fant · Dec 22, 2012, 08:02 PM

Sounds illegal

cheezeit · Dec 22, 2012, 08:04 PM

Is it a corporate or 3rd party? I imagine worst case is a restocking fee

Boe11 · Dec 22, 2012, 08:06 PM

That's what I assumed. I'm fine with a restocking fee. It's a beMobile verizon store in a small town. I'm not seeing anything online from verizon that would indicate anything less than a 14 day return window.

BlueMoonForever · Dec 22, 2012, 08:09 PM

Why do you want to return it?

cheezeit · Dec 22, 2012, 08:09 PM

Yea third party can do different things but you should be aloud to return/reverse your upgrade within the 14days I'd call and complain with Verizon

Dec 22, 2012, 07:46 PM	#1
Boe11 macrumors 6502 Join Date: Sep 2010	Verizon store - no return policy for iphone 5? Hey folks, I picked up an iphone 5 at a verizon store last week, and decided to return it this week. When I stopped by the store the guy said they have a no return policy for iphones, just for iphones. I've returned a couple iPhones bought from apple before that were verizon phones. I can't find anything online to confirm this anomaly. Does anyone else have experience with this? It seems impossible. Thanks
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Dec 22, 2012, 08:02 PM	#2
Fant macrumors member Join Date: Jun 2009	Sounds illegal
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Dec 22, 2012, 08:04 PM	#3
cheezeit macrumors 6502 Join Date: Jul 2010	Is it a corporate or 3rd party? I imagine worst case is a restocking fee
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Dec 22, 2012, 08:06 PM	#4
Boe11 Thread Starter macrumors 6502 Join Date: Sep 2010	That's what I assumed. I'm fine with a restocking fee. It's a beMobile verizon store in a small town. I'm not seeing anything online from verizon that would indicate anything less than a 14 day return window.
	0

Dec 22, 2012, 08:09 PM	#5
BlueMoonForever macrumors regular Join Date: Sep 2012	Why do you want to return it?
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