Dents/Imperfections iMac Late 2012

DannySP · 05:12 PM

Hello! Just 2 days with my 27" iMac and today I noticed a small dent on the bottom edge of the screen. Here is a picture that explains better:

I don't know if I should ask for a replacement...

Have you notice any imperfections on the aluminum? Or any other defect on the screen such as dead/bright pixels?

radiohed · Dec 22, 2012, 09:21 AM

I don't see the pic?

DannySP · Dec 22, 2012, 09:35 AM

Image fixed, sorry.

radiohed · Dec 22, 2012, 09:40 AM

That would bug me if I had just bought a new iMac. I would get it exchanged if you can.

DannySP · Dec 22, 2012, 09:47 AM

Me too, but I'm afraid of asking for a replacement and get another issue. The dent it's just 2mm and not so easy to see, depends on light position... But it bugs me anyway...

Jazwire · Dec 22, 2012, 09:49 AM

Make sure you send your replacement off to be analyzed by an electron microscope, you may miss the next imperfection with your magnifying glass. Would be devastating if you had a few molecules out of place.

DannySP · 05:12 PM

LOL! Ok maybe I took the picture very close. What about the new one?

captmatt · Dec 22, 2012, 09:59 AM

If it has the 680MX, please exchange it. (I'm waiting for these to hit the refurbished store!)

DannySP · 10:21 AM

Quote:

Originally Posted by captmatt

If it has the 680MX, please exchange it. (I'm waiting for these to hit the refurbished store!)

No it has 675MX. Sorry no luck this time :P

Jazwire · Dec 22, 2012, 10:09 AM

To be fair you asked a question, and I gave you sarcasm.

So I will now answer your question with my opinion, since you asked for peoples opinions.

No.

DannySP · Dec 22, 2012, 10:20 AM

Quote:

Originally Posted by Jazwire

No.

Means your iMac don't have any imperfection?

Kendo · Dec 22, 2012, 10:27 AM

If everything else is fine, just keep it. I know it bothers you now but in 3 months you won't even care. An imperfect panel would bother me a lot more, and what if the next one you receive has a bad one?

Jazwire · Dec 22, 2012, 10:40 AM

Quote:

Originally Posted by DannySP

Means your iMac don't have any imperfection?

Performance wise it has no imperfections. That is what I care about.

Does it have a tiny microscopic nick in it somewhere on the body, no clue, never checked, nor care too.

It is a computer, which is a tool for me to have fun, make money, and learn from. It is not a piece of art i hang on my wall with its sole purpose to admire its beauty.

"I" would not take your computer back.

You asked for opinions I gave you mine.

What "you" do is up to "you".

Not even sure why I took the bait on this thread, as they pop up all the time.

People asking what they should do, then make a big fuss, when the world doesn't agree with their OCD.

You are OCD great, you already know you can't live with this tiny nick, ask to exchange it. End of story.

2bcool2 · Dec 22, 2012, 10:40 AM

Quote:

Originally Posted by Kendo

If everything else is fine, just keep it. I know it bothers you now but in 3 months you won't even care. An imperfect panel would bother me a lot more, and what if the next one you receive has a bad one?

if it bugs you , replace it m it could indicate that its been dropped at some point and may go wrong because of an impact down the line ?

mine came with faulty hd and a kbrd with sticky out key

they must be rushing them to get them out in numbers .. ive always been my own quality control since apples are clearly on constant tea break hahaha

Binarymix · Dec 22, 2012, 10:47 AM

Quote:

Originally Posted by Jazwire

Make sure you send your replacement off to be analyzed by an electron microscope, you may miss the next imperfection with your magnifying glass. Would be devastating if you had a few molecules out of place.

When you pay almost 3K for a machine. It should be perfect.

Return it OP.

I don't understand you people who think you should keep products that come out of the box damaged.

Must have more money than brains, or just no brains at all.

Jazwire · Dec 22, 2012, 10:53 AM

Quote:

Originally Posted by Binarymix

When you pay almost 3K for a machine. It should be perfect.

Return it OP.

I don't understand you people who think you should keep products that come out of the box damaged.

Must have more money than brains, or just no brains at all.

Wouldn't need to be 3k if people wouldn't return them for stupid reasons.
That 1/100 of an inch nick isn't damage.

I am glad some people have all this free time on their hands to micro analyze the most asinine things in life. Maybe thats why I do have more money than brains. I don't waste my time on stupid crap.

DannySP · Dec 22, 2012, 10:57 AM

Please boys...

Mr-Stabby · Dec 22, 2012, 11:01 AM

To be fair, a substantial part of the reason iMacs are more expensive than other computers is their design. Apple pretty much sold this particular iMac on its design alone. So if it has an imperfection, i see no reason why you shouldn't send it back! It's not as if Apple are poor at this point in time!

Jazwire · Dec 22, 2012, 11:09 AM

Quote:

Originally Posted by DannySP

Please boys...

Now that I think on it, while I am not OCD and would of never noticed this in the 1st place.

I am however opportunistic, maybe you should contact Apple and try to work them for something like $100 App Store/Itunes card or some other Apple swag.

Aside from my personal reasons for not returning this, technically I wouldn't risk honestly trading an otherwise flawless operating iMac because of a minuscule nick and risk getting a flawless case with a real problem like stuck pixels, bad backlight bleed, etc.

boto · Dec 22, 2012, 11:19 AM

If you plan to exchange it than you have until January 7th, but expect a replacement coming mid-January or by the end of January. I requested a replacement the initial day (12/17) I received it for cosmetic marks and I was told January is when the new one will arrive. You might have to wait 2-3 weeks from the day you return it before your new one arrives. So if you can go without the machine in a few weeks than by no means go right ahead and replace, I personally would if it's in front.

Roller · Dec 22, 2012, 11:41 AM

To be fair, the OP didn't ask whether he should ask for a replacement, just if any of us have noticed imperfections in our iMacs.

My response is that I hadn't looked that closely at the aluminum until now and don't see any imperfections. I did previously examine the display for dead/stuck pixels, light leak, and image retention, and haven't found any problems there, either.

Tri-stan · Dec 22, 2012, 11:47 AM

It is so sad that we look at these small artifacts and get annoyed by them. What make us seek perfection, we see a line and expect it to be straight, we see a curve and expect in to be round. Sometimes I prefer a scratched finish to hide the scratches!

aneftp · Dec 22, 2012, 12:13 PM

Quote:

Originally Posted by boto

If you plan to exchange it than you have until January 7th, but expect a replacement coming mid-January or by the end of January. I requested a replacement the initial day (12/17) I received it for cosmetic marks and I was told January is when the new one will arrive. You might have to wait 2-3 weeks from the day you return it before your new one arrives. So if you can go without the machine in a few weeks than by no means go right ahead and replace, I personally would if it's in front.

Apple rep and I have it documented told me I could keep current iMac that's got a couple of marks until new one arrives. He said to it ignore the 14 day USPS mailing label.

When I get replacement iMac than I could ship iMac with marks back to apple.

No way would I wait another 4-5 weeks for another iMac.

DannySP · Dec 22, 2012, 06:53 PM

Quote:

Originally Posted by aneftp

Apple rep and I have it documented told me I could keep current iMac that's got a couple of marks until new one arrives. He said to it ignore the 14 day USPS mailing label.

When I get replacement iMac than I could ship iMac with marks back to apple.

No way would I wait another 4-5 weeks for another iMac.

How are your "marks"??

aneftp · Dec 22, 2012, 07:58 PM

Quote:

Originally Posted by DannySP

How are your "marks"??

Small. Like someone taking a coin and scratching the iMac.

Dec 22, 2012, 09:18 AM	#1
DannySP macrumors newbie Join Date: Dec 2012 Location: Madrid	Dents/Imperfections iMac Late 2012 Hello! Just 2 days with my 27" iMac and today I noticed a small dent on the bottom edge of the screen. Here is a picture that explains better: I don't know if I should ask for a replacement... Have you notice any imperfections on the aluminum? Or any other defect on the screen such as dead/bright pixels? Last edited by DannySP; Dec 23, 2012 at 05:12 PM.
	0

Dec 22, 2012, 09:21 AM	#2
radiohed macrumors regular Join Date: Oct 2007 Location: Portland, ME	I don't see the pic? __________________ Mini Server 2.66 running ML Client, 8gb, 756gb Fusion Drive, 23" IPS HD Display Time Capsule iPod Shuffle iPod 6G nano iPad Retina 16 4g
	0

Dec 22, 2012, 09:40 AM	#4
radiohed macrumors regular Join Date: Oct 2007 Location: Portland, ME	That would bug me if I had just bought a new iMac. I would get it exchanged if you can. __________________ Mini Server 2.66 running ML Client, 8gb, 756gb Fusion Drive, 23" IPS HD Display Time Capsule iPod Shuffle iPod 6G nano iPad Retina 16 4g
	1

Dec 22, 2012, 09:49 AM	#6
Jazwire macrumors 6502a Join Date: Jun 2009 Location: 127.0.0.1	Make sure you send your replacement off to be analyzed by an electron microscope, you may miss the next imperfection with your magnifying glass. Would be devastating if you had a few molecules out of place. __________________ \|\| 27" iMac i7-3.4 Quad, 32 GB, 3TB Fusion, Nvidia 680MX 2GB w/ 27" Thunderbolt Display (Dual Mon) \|\| IPhone 5 32GB. \|\| iPad3 64GB LTE\|\|15" MacBook Pro Retina 2.7, 16GB, 512GB\|\|
	7

Dec 22, 2012, 09:57 AM	#7
DannySP Thread Starter macrumors newbie Join Date: Dec 2012 Location: Madrid	LOL! Ok maybe I took the picture very close. What about the new one? Last edited by DannySP; Dec 23, 2012 at 05:12 PM.
	1

Dec 22, 2012, 09:35 AM	#3
DannySP Thread Starter macrumors newbie Join Date: Dec 2012 Location: Madrid	Image fixed, sorry.
	0

Dec 22, 2012, 09:47 AM	#5
DannySP Thread Starter macrumors newbie Join Date: Dec 2012 Location: Madrid	Me too, but I'm afraid of asking for a replacement and get another issue. The dent it's just 2mm and not so easy to see, depends on light position... But it bugs me anyway...
	0

Dec 22, 2012, 09:59 AM	#8
captmatt macrumors regular Join Date: Oct 2008	If it has the 680MX, please exchange it. (I'm waiting for these to hit the refurbished store!)
	8

Dec 22, 2012, 10:09 AM	#10
Jazwire macrumors 6502a Join Date: Jun 2009 Location: 127.0.0.1	To be fair you asked a question, and I gave you sarcasm. So I will now answer your question with my opinion, since you asked for peoples opinions. No. __________________ \|\| 27" iMac i7-3.4 Quad, 32 GB, 3TB Fusion, Nvidia 680MX 2GB w/ 27" Thunderbolt Display (Dual Mon) \|\| IPhone 5 32GB. \|\| iPad3 64GB LTE\|\|15" MacBook Pro Retina 2.7, 16GB, 512GB\|\|
	0

Dec 22, 2012, 10:27 AM	#12
Kendo macrumors 6502a Join Date: Apr 2011	If everything else is fine, just keep it. I know it bothers you now but in 3 months you won't even care. An imperfect panel would bother me a lot more, and what if the next one you receive has a bad one?
	1

Dec 22, 2012, 10:57 AM	#17
DannySP Thread Starter macrumors newbie Join Date: Dec 2012 Location: Madrid	Please boys...
	2

Dec 22, 2012, 11:01 AM	#18
Mr-Stabby macrumors Demi-God Join Date: Sep 2004	To be fair, a substantial part of the reason iMacs are more expensive than other computers is their design. Apple pretty much sold this particular iMac on its design alone. So if it has an imperfection, i see no reason why you shouldn't send it back! It's not as if Apple are poor at this point in time!
	2

Dec 22, 2012, 11:19 AM	#20
boto macrumors 6502 Join Date: Jun 2012	If you plan to exchange it than you have until January 7th, but expect a replacement coming mid-January or by the end of January. I requested a replacement the initial day (12/17) I received it for cosmetic marks and I was told January is when the new one will arrive. You might have to wait 2-3 weeks from the day you return it before your new one arrives. So if you can go without the machine in a few weeks than by no means go right ahead and replace, I personally would if it's in front. __________________ iMac 27" 3.4Ghz, GTX 680MX, 1TB FD, 32GB RAM \| rMBP 2.6Ghz/16GB RAM/256GB \| 16GB iPhone 5 White \| 16GB iPad 3rd Gen White \| Time Capsule 2TB \| Apple TV 3
	1

Dec 22, 2012, 11:41 AM	#21
Roller macrumors 6502a Join Date: Jun 2003	To be fair, the OP didn't ask whether he should ask for a replacement, just if any of us have noticed imperfections in our iMacs. My response is that I hadn't looked that closely at the aluminum until now and don't see any imperfections. I did previously examine the display for dead/stuck pixels, light leak, and image retention, and haven't found any problems there, either.
	1

Dec 22, 2012, 11:47 AM	#22
Tri-stan macrumors 6502 Join Date: Oct 2012	It is so sad that we look at these small artifacts and get annoyed by them. What make us seek perfection, we see a line and expect it to be straight, we see a curve and expect in to be round. Sometimes I prefer a scratched finish to hide the scratches! __________________ Traded in a custom windows box, core i7 3770K, vertex 3 ssd+hdd, 16gig ram, quadro 2000, u2711 monitor \| 27" iMac, i7, 675MX, 1TB HDD With SSD Upgrade
	1

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