Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iphone 5 Sleep button intermittently working - Will they replace?

Z

Zimpaz

macrumors regular
Original poster
Jun 11, 2007
161
36
Hi Guys,

The sleep button on my iphone 5 has started playing up. Maybe 1 in every 5 presses of it doesnt register. Its starting to get really annoying!! I havent dropped, or got it wet. Any ideas?

Was thinking about booking in a "Repair or Service" at my closest apple store (30 miles away :(). I have heard stories of people getting their phones replaced on the day at one of these appointments. Do they transfer everything over when they do this?
 
spyguy10709

spyguy10709

macrumors 65816
Apr 5, 2010
1,007
659
One Infinite Loop, Cupertino CA
Zimpaz said:
Hi Guys,

The sleep button on my iphone 5 has started playing up. Maybe 1 in every 5 presses of it doesnt register. Its starting to get really annoying!! I havent dropped, or got it wet. Any ideas?

Was thinking about booking in a "Repair or Service" at my closest apple store (30 miles away :(). I have heard stories of people getting their phones replaced on the day at one of these appointments. Do they transfer everything over when they do this?
Click to expand...

Yeah, go to the apple store, they'll replace it, but won't transfer anything. Just turn iCloud sync on and you'll be fine.
 
Untethered

Untethered

macrumors newbie
Dec 23, 2012
21
0
Boston, Ma
Just go ahead and turn it in, though turn on iCloud to be sure you transfer all files over to your new one! ;)
Best,​
Untethered​
 
Z

Zimpaz

macrumors regular
Original poster
Jun 11, 2007
161
36
Appointment booked for sunday! Was the earliest they had!

1 hour drive to the store though! :(
 
Applejuiced

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,533
At the iPhone hacks section.
You can even do it by mail but you will be out of a phone for a few days or they can send you an advanced replacement but they will need a credit card to put a hold untill you return your faulty one back.
 
M

mojo8472

macrumors member
Jun 11, 2009
73
0
Swansea, Wales
My iPhone's suddenly developed the same issue. Sleep button is sometimes unresponsive and can take up to 5 clicks before registering.

Problem is I cant recreate the issue 'on demand' so I'm a bit worried about looking a fool in front of the Apple Store fellas.
 
PsstGreek

PsstGreek

macrumors 68040
Oct 21, 2010
3,776
59
Tampa Bay
mojo8472 said:
My iPhone's suddenly developed the same issue. Sleep button is sometimes unresponsive and can take up to 5 clicks before registering.

Problem is I cant recreate the issue 'on demand' so I'm a bit worried about looking a fool in front of the Apple Store fellas.
Click to expand...

I had the same problem with my 4S (home button) before I bought my iPhone 5 and got the 4S replaced. The Genius helping me couldn't "re-create" the problem and replaced the phone anyway. It just depends on who you get to look at your phone.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom