|Dec 25, 2012, 06:04 PM||#26|
My 4S had a similar issue. There was a blue piece of "paper" (was more like plastic) in between the glass and the casing in the corner. Apple swapped it out for me. My 5 and my wife's 5 arrived on launch day from Apple with no QC issues.
iMac, MacBook Pro, MacBook Air, Mac mini, iPad, iPhone, Watch, Time Capsule. 55-11
|Dec 25, 2012, 11:15 PM||#28|
There's a reason I continue to buy from Apple. I know that if I experience these issues, they'll take care of me. I've had nothing but the best service each and every time I've gone into an Apple store. My 5 was perfect right out of the box, but I'm sure they would've swapped it out for me had it looked like OP's
|Dec 26, 2012, 01:07 AM||#30|
Made in China? So is damn near every electronic device you own...pieces of clothing, vehicle parts, almost every item sold at Wal mart...the list goes on and on. As well, China is pretty damn good at innovation. IMHO, the Beijing Olympic opening ceremony was a technological achievement that was beyond mind blowing! Certainly put the London ceremonies to shame. China is riding the cutting edge of technology. The 'made in China' stigma has changed. They're building stealth aircraft, they're launching satellites and space vehicles, their middle class is flourishing....it'll be not too long before the 'cheap labor' moves to another third world country...IE Africa. China no longer IS third world. I think they still have the resource simply because of over population....and the need for jobs in rural China. They've done a phenomenal job producing Apple products and every other electronic device we are using these days.
Because iPhone 5 had a different manufacturing process....dealing with different base materials, there was a learning curve. Initially there did seem to be maybe a bit more than average 'dings' and blemishes out of box. Clearly the OP's phone isn't 'right'. The cool deal...it's Apple. Not Samsung. Not LG...Apple. And there in lies the answer. Easily and immediately replaced with a quick jaunt to the Apple store or call to 1-800-MYAPPLE. They'll take care of it on site, without question. Sometimes even throwing an extra lighting cable or iTunes card for your inconvenience.
No. As anal as I am with my electronics and as careful as I am to take care of them...I can absolutely without a doubt tell you that MattMJB isn't correct at all. The flawed phones are an anomaly and rare to find OOB. If this wasn't the case there would be massive uproar from the public at large. They've been out now for want...three months? And they sold what?? Five million phones the opening week? And they're finally just NOW catching up to demand? There could be 25-40 million iPhone 5s in the public hands at this point. If what MattMJB says is true the backlash and class action lawsuit would be front page news. Since its a completely false allegation, this isn't the case
Best phone, not just Iphone ever made. Feel for the OP but again....quick trip to Apple (or a call to corporate if a store isn't handy) and you'll have a new, flawless iPhone when you walk out the door! Maybe ask for an iTunes card for the inconvenience?
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