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Old Dec 25, 2012, 08:17 PM   #1
liontamer67
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Angry Purchased Stolen 4S iPhone from eBay

Hi everyone. I am posting this for my god-daughter. She is not a mac user yet. She purchased a 4S iphone through Ebay the other day. The carrier is listed as Verizon. She purchased as a guest on paypal and the ebay account was her step father's account. She paid $375 for this phone. When she took it to a Verizon store to get it hooked up they told her that "this serial number came up as stolen."

She contacted the seller of this phone and he said it was not stolen.

The phone she purchased was listed as a new iphone 4s and the person that sent it mailed it in a 4 box.

Has anyone else had experience with this?
She would like to get her money back (she purchase in NC and the person that sold it to her is in CA) but she would like to find the person that had their iphone stolen.

thanks for any advice.
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Old Dec 25, 2012, 08:25 PM   #2
cutienoua
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Bad esn could mean a lot of things
She should return the phone and file complain with ebay if the seller doesn t take it back
If was listed on Ebay as Bad Esn than she can t return the phone
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Old Dec 25, 2012, 08:44 PM   #3
tymaster50
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They sent it in an iPhone 4 box... and you thought it was legit? That was step 1. And it was a verizon iPhone 4s for $375. That was step 2. I'd be surprised if you get anything out of this.
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Old Dec 25, 2012, 08:45 PM   #4
MuddyPaws1
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Post auction number.

You can file a ebay and paypal claim and get your money back if the ESN is bad. Both have rules that favor the buyer so getting your money back is pretty easy.
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Old Dec 25, 2012, 08:51 PM   #5
darster
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I feel for you. Always remember before buying, get esn number, call verizon to verify, and if good, then agree to purchase.
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Old Dec 25, 2012, 09:00 PM   #6
Jordan921
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That sucks. File a claim with eBay if the seller did not make it clear that the esn was bad.
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Old Dec 25, 2012, 09:05 PM   #7
liontamer67
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Quote:
Originally Posted by cutienoua View Post
Bad esn could mean a lot of things
She should return the phone and file complain with ebay if the seller doesn t take it back
If was listed on Ebay as Bad Esn than she can t return the phone
It was listed as a New and was listed as a good ESN.

----------

Quote:
Originally Posted by MuddyPaws1 View Post
Post auction number.

You can file a ebay and paypal claim and get your money back if the ESN is bad. Both have rules that favor the buyer so getting your money back is pretty easy.
they have taken their stuff off of ebay now. her stepdad posted the last review.
http://www.ebay.com/itm/Apple-iPhone...-/251200719450
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Old Dec 25, 2012, 09:05 PM   #8
Applejuiced
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So contact paypal and ebay and get your money back.
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Old Dec 25, 2012, 09:11 PM   #9
liontamer67
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Quote:
Originally Posted by cutienoua View Post
Bad esn could mean a lot of things
She should return the phone and file complain with ebay if the seller doesn t take it back
If was listed on Ebay as Bad Esn than she can t return the phone
In the store Verizon said it was stolen but when she called Verizon they couldn't confirm or deny.

----------

Quote:
Originally Posted by tymaster50 View Post
They sent it in an iPhone 4 box... and you thought it was legit? That was step 1. And it was a verizon iPhone 4s for $375. That was step 2. I'd be surprised if you get anything out of this.
The iphone 4 box was seen after she paid for it and when she received it. She said that $375 all of the other ones that she saw...without signing a 2 year agreement.

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Quote:
Originally Posted by Applejuiced View Post
So contact paypal and ebay and get your money back.
She is going to try and do this tomorrow. No one open today.
Anyone know of how she can get this phone back to its original owner? I had my macbook stolen earlier this year and it really sucked.
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Old Dec 25, 2012, 09:15 PM   #10
taedouni
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Either the seller stole the phone and sold it on eBay or they are the original owner and had some sort of insurance that covered theft and decided to make some quit and easy cash. File a complaint via Paypal and eBay. They will side with you.
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Old Dec 25, 2012, 09:23 PM   #11
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Quote:
Originally Posted by liontamer67 View Post
[/COLOR]

She is going to try and do this tomorrow. No one open today.
Anyone know of how she can get this phone back to its original owner? I had my macbook stolen earlier this year and it really sucked.
According to ebay rules she might have to return it back to the seller for a refund.
Its not her responsibility to try to find the original owner that had it lost or stolen. Could be from a different state thousands of miles away, who knows.
Tell her to file a claim with ebay and paypal and she can also dispute the charges with her credit card company.
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Old Dec 25, 2012, 09:29 PM   #12
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Quote:
Originally Posted by tymaster50 View Post
They sent it in an iPhone 4 box... and you thought it was legit? That was step 1. And it was a verizon iPhone 4s for $375. That was step 2. I'd be surprised if you get anything out of this.
Wrong.
You can't tell what box it is and there's no reason to believe there was anything wrong given the price. It's not a great price but neither of these are "steps" or clues (the word you should have used).

OP, for me, the feedback would have told me to stop and not buy. Now that it has happened though, file a claim and get your money back. I hope it works out.
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Old Dec 25, 2012, 09:39 PM   #13
cutienoua
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Quote:
Originally Posted by liontamer67 View Post
It was listed as a New and was listed as a good ESN.

----------



they have taken their stuff off of ebay now. her stepdad posted the last review.
http://www.ebay.com/itm/Apple-iPhone...-/251200719450
I look at the listing and the ESN is not mentioned
it says As new,but not new.also was mentioned that didn't come with original box.
I am not siding with the seller but looks like neither the seller or the buyer asked the right questions.
The serial number was posted ,thus a diligent buyer could have called Verizon.
Again ,I am not blaming anyone.
If phone will be returned,ebay will refund the money.
It's not a good situation to be in,but something to learn from. The seller was not very good with phones!
I have over 700 transactions on ebay, 10% was from selling stuff.
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Old Dec 25, 2012, 09:48 PM   #14
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I know it's already been posted but I also have been scammed a lot on Ebay being that I do most of my shopping there. The positive side to this is that ebay is great at customer service and they have refunded me my money every single time. That being said, it's not an easy process.

You have to prove to them that you in fact did get scammed by the seller and that the seller is not cooperating with you. This is why it's very important to only speak to the seller by ebay messages so Ebay themselves can go over them. Obviously, be careful what you say and always be respectful. I would let them know that if requested, you can provide them with any information they require to help the process. If ebay concludes that you are right, they will refund you your total purchase amount including shipping.

Also, if the phone is in fact stolen, you do not have to return it to the seller. If I am scammed on Ebay, I never go through the trouble of returning the product to them. I simply explain to them that I don't have the time or money to stop by a post office to ship it back. Explain to Ebay that you will return this phone straight to Verizon after you have your money refunded to you.
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Old Dec 25, 2012, 09:57 PM   #15
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Quote:
Originally Posted by liontamer67 View Post
Hi everyone. I am posting this for my god-daughter. She is not a mac user yet. She purchased a 4S iphone through Ebay the other day. The carrier is listed as Verizon. She purchased as a guest on paypal and the ebay account was her step father's account. She paid $375 for this phone. When she took it to a Verizon store to get it hooked up they told her that "this serial number came up as stolen."

She contacted the seller of this phone and he said it was not stolen.

The phone she purchased was listed as a new iphone 4s and the person that sent it mailed it in a 4 box.

Has anyone else had experience with this?
She would like to get her money back (she purchase in NC and the person that sold it to her is in CA) but she would like to find the person that had their iphone stolen.

thanks for any advice.
First thing you should've looked at was the feedback ratings. 81% is not good and I wouldn't even think twice If the persons ratings isn't around 98-100%.
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Old Dec 25, 2012, 10:39 PM   #16
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Low feedback score, spelled "basically" wrong, and didn't even mention the ESN. This listing has so many red flags right off the bat.
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Old Dec 26, 2012, 02:45 AM   #17
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I hope you return the phone and get your money back. It's going to cost you to return the phone as you must insure and track it. I sell phone on eBay a lot and describe it the best I can because some sellers don't read the entire auction. As in your case, you read Like new as it being new. You missed where he said does not come in original box. An with all CDMA phones you must inquire about the esn status.
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Old Dec 26, 2012, 03:08 AM   #18
freebasen
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No question, just file a dispute with ebay and get the money back.
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Old Dec 26, 2012, 04:41 AM   #19
matttye
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Quote:
Originally Posted by joshwithachance View Post
Low feedback score, spelled "basically" wrong, and didn't even mention the ESN. This listing has so many red flags right off the bat.
Spelling mistakes and not mentioning the ESN are not red flags on eBay at all for me. You're dealing with PEOPLE, individual people, most of the time, not companies, so people might not know that they should mention the ESN, and might not care about spelling or be very good at it. That doesn't make them dishonest.

The feedback is the only red flag IMO.
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Old Dec 26, 2012, 06:14 AM   #20
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Originally Posted by jessica. View Post
Wrong.
You can't tell what box it is and there's no reason to believe there was anything wrong given the price. It's not a great price but neither of these are "steps" or clues (the word you should have used).

OP, for me, the feedback would have told me to stop and not buy. Now that it has happened though, file a claim and get your money back. I hope it works out.
It was listed as a new 4S. it came in an iPhone 4 box. It's for verizon (long history of "bad" esn's. It was also $375 when you can just get one for $100 from the store albeit on contract. That doesn't seem the least bit shady to you?
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Old Dec 26, 2012, 06:33 AM   #21
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As others have said, just file a claim with eBay and you should get your money refunded.
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Old Dec 26, 2012, 07:52 AM   #22
Marrakas
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This is what the ebay buyer protection is for, use it
You will have to return the phone to the seller, but atleast ebay will return your money.
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Old Dec 26, 2012, 07:56 AM   #23
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I'd let the cops know in the seller's area that the seller is selling stolen property also.

Chances are, its not the only thing they've stolen.
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Old Dec 26, 2012, 08:59 AM   #24
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Originally Posted by tymaster50 View Post
It was listed as a new 4S. it came in an iPhone 4 box. It's for verizon (long history of "bad" esn's. It was also $375 when you can just get one for $100 from the store albeit on contract. That doesn't seem the least bit shady to you?
The listing said it was "new other" and it said it came with a box but not the original box.
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Old Dec 26, 2012, 09:21 AM   #25
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All the red flags I would've needed to pass were in the guy's negative feedback entries. No thanks!!!
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