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Old Dec 28, 2012, 11:08 PM   #1
duhyes
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wtf i cant exchange my iphone

i had a scuff out of the box and they wouldnt let me enchange it???
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Old Dec 28, 2012, 11:12 PM   #2
ChristianJapan
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Who is: they ? Where did you buy ?
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Old Dec 28, 2012, 11:15 PM   #3
mobilehaathi
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Quote:
Originally Posted by duhyes View Post
i had a scuff out of the box and they wouldnt let me enchange it???
Are you asking us?
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Old Dec 28, 2012, 11:18 PM   #4
numberforty1
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here we go
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Old Dec 28, 2012, 11:20 PM   #5
duhyes
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best buy
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Old Dec 28, 2012, 11:27 PM   #6
darster
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Good ol best buy.
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Old Dec 28, 2012, 11:28 PM   #7
vastoholic
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So is it best buy that won't let you exchange it?
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Old Dec 28, 2012, 11:29 PM   #8
Chris092881
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Because to them (Apple) a scuff out of the box is "normal wear and tear". Or at least according to one Mr. Phil Schiller.
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Old Dec 28, 2012, 11:54 PM   #9
Jordan921
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Originally Posted by duhyes View Post
i had a scuff out of the box and they wouldnt let me enchange it???
Either return it or stop crying.
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Old Dec 28, 2012, 11:56 PM   #10
Chris092881
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Originally Posted by Jordan921 View Post
Either return it or stop crying.
Didn't you see what he just said? Best Buy said no. OP, try going to the Apple Store or calling Apple directly. It's (800) 694-7466.
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Old Dec 28, 2012, 11:59 PM   #11
saggsy
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um, return it, walk out the store, turn around, walk back in and purchase a new one.

saggsy
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Old Dec 29, 2012, 12:14 AM   #12
ibleedgolden
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More like sassy.

I kid, I kid.
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Old Dec 29, 2012, 12:52 AM   #13
Jordan921
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Originally Posted by Chris092881 View Post
Didn't you see what he just said? Best Buy said no. OP, try going to the Apple Store or calling Apple directly. It's (800) 694-7466.
Maybe you should read what he said. He said "exchange" not return.
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Old Dec 29, 2012, 12:57 AM   #14
Chris092881
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Originally Posted by Jordan921 View Post
Maybe you should read what he said. He said "exchange" not return.
I'm pretty sure he wants to return the iPhone 5 he has now that was scuffed out of the box for a new one of the same model and GB size. Return, exchange, whatever. They said no. He should contact Apple in one way or another. Forget Best Buy.
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Old Dec 29, 2012, 01:00 AM   #15
Jordan921
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Originally Posted by Chris092881 View Post
I'm pretty sure he wants to return the iPhone 5 he has now that was scuffed out of the box for a new one of the same model and GB size. Return, exchange, whatever. They said no. He should contact Apple in one way or another. Forget Best Buy.
If he wants a replacement then make an appointment at the Apple store. If he wants to return it then return it at best buy. Don't know why someone like you that hates Apple so much waste so much time on the iPhone forums.
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Old Dec 29, 2012, 01:08 AM   #16
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Originally Posted by Jordan921 View Post
Don't know why someone like you that hates Apple so much waste so much time on the iPhone forums.
They have a name for posters like that.
Cant remember what they usually call them
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Old Dec 29, 2012, 01:43 AM   #17
syd430
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This is why you should always inspect these devices when you are still in the store.

How are they supposed to know that you didn't cause it yourself when you got home?

There has been threads here where people dropped their phones causing scuffs and then asked if they should go back to the apple store and tell them that it came like that. Yes there is a lot of dishonest people out there (no saying that you are), but you really can't blame them (bestbuy).
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