Hi,
I am sure that this will be the fist of many posts, as I am on the market for a new rmbp.
I want to apply my HE discount in the UK but my uni is closed for xmas, so I have had to go through the edu phone store.
I know that this issue has been widely covered with many good guides on this forum, but I need to clarify some concerns that have been raised by the rep that I spoke to.
The rep has told me that I should upgrade the std HE warranty to applecare, as I will receive:
Also, he said that I can not take a rmbp into an apple store if I have any issues, I will have to send it to an authorised technician.
Does this sound right?
Everything I have read on here states that the only differences between the two warranties is worldwide support; phone support extended to 3yrs; and free collect and return.
Please advise.
Thanks in advance,
Dot
P.s. Happy New Year!
I am sure that this will be the fist of many posts, as I am on the market for a new rmbp.
I want to apply my HE discount in the UK but my uni is closed for xmas, so I have had to go through the edu phone store.
I know that this issue has been widely covered with many good guides on this forum, but I need to clarify some concerns that have been raised by the rep that I spoke to.
The rep has told me that I should upgrade the std HE warranty to applecare, as I will receive:
- replacement battery. I can get a replacement battery any time in the 3 years
- guarantee against screen faults such as ghosting or pixel issues
- guarantee against speaker faults
- prompt turn around. Apparently the std warranty has a repair turnaround of 1-3 weeks, but applecare will get it repaired in 1-3 days
- A brand new replacement if anything happens to my rmbp.
- Free collection and delivery for repair
Also, he said that I can not take a rmbp into an apple store if I have any issues, I will have to send it to an authorised technician.
Does this sound right?
Everything I have read on here states that the only differences between the two warranties is worldwide support; phone support extended to 3yrs; and free collect and return.
Please advise.
Thanks in advance,
Dot
P.s. Happy New Year!