Can you return an Apple Store online purchase to a store?

Paulywauly · Jan 1, 2013, 10:23 AM

Title says it all really.

Sorry for the really basic question but i couldn't find an answer to this. Thanks

drossad · Jan 1, 2013, 10:41 AM

I am not sure about smaller items and peripherals, but in my experience you can't return a Mac or iPad purchased online to a store. You must ship it back to return it.

Vudoo · Jan 1, 2013, 10:52 AM

http://store.apple.com/us/help/returns_refund

Bob Coxner · Jan 1, 2013, 12:53 PM

Bring your item to an Apple Store

You can always return the item(s) to any U.S. Apple Retail Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator.

Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store.

Jan 1, 2013, 10:23 AM	#1
Paulywauly macrumors 6502a Join Date: Sep 2009 Location: Durham, UK	Can you return an Apple Store online purchase to a store? Title says it all really. Sorry for the really basic question but i couldn't find an answer to this. Thanks __________________ I admit it, i spend too much on products
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Jan 1, 2013, 10:41 AM	#2
drossad macrumors regular Join Date: Jun 2008 Location: PA	I am not sure about smaller items and peripherals, but in my experience you can't return a Mac or iPad purchased online to a store. You must ship it back to return it. __________________ 15" MBP - 2.0 GHz quad-core i7 iPad 2 - 32 GB WiFi iPhone 4S - 16 GB iPod Touch - 32 GB
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Jan 1, 2013, 12:53 PM	#4
Bob Coxner macrumors 6502a Join Date: Mar 2011	Bring your item to an Apple Store You can always return the item(s) to any U.S. Apple Retail Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store. __________________ MBA i5 13/4/128, iPad 1, iPad 3, iPod Touch 5g
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Jan 1, 2013, 10:52 AM	#3
Vudoo macrumors 6502a Join Date: Sep 2008 Location: Dallas Metroplex	http://store.apple.com/us/help/returns_refund
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