Easy Books Year-End Consolidation

[Tknull]

I could really use some help on how to properly do a year-end consolidation. I keep doing one, but when I quit and re-open the app, it has reverted to not having been consolidated.


Update:
Contacted by customer support. Problem was an issue with the syncing of the app. Had to turn off syncing and turn it back on. Works fine afterwards. Anyone having the issue in the last few days where you cannot add new transactions on the Mac app (but iOS works ok)... this is identical. Just turn of and back on the syncing.