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Old Jan 1, 2013, 02:57 PM   #1
Bob Coxner
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Join Date: Mar 2011
question about buying from AT&T

I would prefer to buy online from AT&T, as it's easier (for me) to get a FAN discount that way. I can also order Applecare+ along with the purchase.

My question is regarding any potential return for a problem. With A+ can I return the phone directly to Apple for a replacement or does it have to go to AT&T? I would prefer to deal with Apple after purchase.

I'm not looking for a discussion on FAN discounts. I just want to know whether purchasing A+ from AT&T when I buy a phone allows me to do any returns/replacements directly to Apple.

MBA i5 13/4/128, iPad 1, iPad 3, iPod Touch 5g
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Old Jan 1, 2013, 03:04 PM   #2
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Join Date: Apr 2008
Location: At the iPhone hacks section.
Yes, every warranty repair or replacement is handled by Apple.
That's the manufacturer, you dont need to go to the wireless provider for that.
And if there's any issues Apple only handles all Applecare and Applecare Plus exchanges and replacements.
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