Go Back   MacRumors Forums > Apple Hardware > Desktops > iMac

Reply
 
Thread Tools Search this Thread Display Modes
Old Jan 2, 2013, 12:31 PM   #1
pukingpixels
macrumors member
 
Join Date: Nov 2012
Location: Sweden
My 27" iMac BTO order has be canceled

So I was checking my order status earlier, as I've been doing like ten times a day for the past month, and I saw that my order had been canceled for no reason whatsoever. Just great.

I called apple and the guy I talked to said that it looked really strange cause he could see my order in "still processing" with my delivery date 4th - 10th january and then another order but that one had been canceled.

Bank account is still "on hold" though.

The apple guy told me that he was going to call the logistics and see if he could get some answers and then get back to me. That's 4 hours ago.

Seriously, just ship that **** thing.
pukingpixels is offline   0 Reply With Quote
Old Jan 2, 2013, 01:51 PM   #2
kavorka74
macrumors newbie
 
Join Date: Jan 2013
Same here

Same thing just happened to me. I now seem to have 2 orders, one with status "processing", and another with status "Canceled". Ordered des 4. with expected deliverydate jan.4-10th.
The apple support-phone just closed for today, so I will have to call them tomorrow i guess.
Weird....
kavorka74 is offline   0 Reply With Quote
Old Jan 2, 2013, 02:04 PM   #3
forty2j
macrumors 68030
 
forty2j's Avatar
 
Join Date: Jul 2008
Location: NJ
While I'm throwing spaghetti at the wall.. perhaps they have to "cancel" and "reorder" the iMac orders in order to reroute them to different queues/factories?
__________________
 2012 iMac 3.2GHz 27" 680MX Fusion  iPhone 6  Apple TV 2  iPad Air 
forty2j is offline   0 Reply With Quote
Old Jan 2, 2013, 02:05 PM   #4
81Steven
macrumors regular
 
Join Date: Dec 2011
Quote:
Originally Posted by kavorka74 View Post
Same thing just happened to me. I now seem to have 2 orders, one with status "processing", and another with status "Canceled". Ordered des 4. with expected deliverydate jan.4-10th.
The apple support-phone just closed for today, so I will have to call them tomorrow i guess.
Weird....
exaclty same thing here...
81Steven is offline   0 Reply With Quote
Old Jan 2, 2013, 02:09 PM   #5
Sodner
macrumors 68000
 
Sodner's Avatar
 
Join Date: Jan 2011
Location: Pittsburgh, PA
Oh jeeze whats next.... They just retire iMac altogether?

So far my 12/13 order is still okay. Still Processing.......
__________________
27" iMac, Late 2013 iPhone 6 64GB AT&T iPad Air 32GB
"I believe in the six colors."
Sodner is offline   0 Reply With Quote
Old Jan 3, 2013, 03:21 AM   #6
kavorka74
macrumors newbie
 
Join Date: Jan 2013
Resolved

Just got off the phone with apple (norway), and she confirmed that there had been an error in their system, and the original order was still valid.
kavorka74 is offline   0 Reply With Quote
Old Jan 3, 2013, 03:23 AM   #7
81Steven
macrumors regular
 
Join Date: Dec 2011
Just called and he doesn't know what's happened... he think the order is still valid with same delivery estimate date Jan 4-10

Let's hope
81Steven is offline   0 Reply With Quote
Old Jan 3, 2013, 03:58 AM   #8
pukingpixels
Thread Starter
macrumors member
 
Join Date: Nov 2012
Location: Sweden
Quote:
Originally Posted by kavorka74 View Post
Just got off the phone with apple (norway), and she confirmed that there had been an error in their system, and the original order was still valid.
Good to know!
pukingpixels is offline   0 Reply With Quote
Old Jan 3, 2013, 04:25 AM   #9
kavorka74
macrumors newbie
 
Join Date: Jan 2013
Preparing

And now the status changed to "Preparing for shipment"
(and the cancelled order still appears below)
kavorka74 is offline   0 Reply With Quote
Old Jan 3, 2013, 04:36 AM   #10
81Steven
macrumors regular
 
Join Date: Dec 2011
Lucky you.... I'm still waiting
81Steven is offline   0 Reply With Quote
Old Jan 3, 2013, 12:59 PM   #11
Nemianpa
macrumors newbie
 
Join Date: Jan 2013
Same here, showing as cancelled but after talking to apple this morning it should be ok and the rep told me he asked logistics to make sure my order was shipped ASAP. Quoted delivery is jan 8-14
Nemianpa is offline   0 Reply With Quote
Old Jan 10, 2013, 04:51 PM   #12
crossifixio
macrumors regular
 
Join Date: Mar 2007
Location: London
Waaiiiiitttttinnng!

when did you guys place your orders? I placed mine on the 10th. BTO so I thought that might delay it. One month and still waiting. No change on status! Never wanted money to leave my account as much as this
__________________
iMac + MBA + iPhone + iPad + TV! In Apple's Ecosystem's
crossifixio is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Desktops > iMac

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
BTO iMac gone from dispatched to processing order? mogens iMac 0 Feb 4, 2014 12:12 PM
nMP order takes a MONTH longer if you order BTO!? Delivers Feb 6 Lumpydog Mac Pro 3 Dec 19, 2013 07:45 AM
has anyone changed their mind and canceled their iMac order WhiteIphone5 iMac 27 Feb 22, 2013 08:28 PM
My 2012 BTO 21.5" iMac is "assembled in Ireland" MrMister111 iMac 12 Dec 8, 2012 09:48 PM
Why I canceled my order for a 2012 iMac? drlipo iMac 135 Dec 7, 2012 02:34 PM

Forum Jump

All times are GMT -5. The time now is 07:36 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC