|Jan 3, 2013, 07:45 AM||#1|
I completed an upgrade request with Silverlight earlier in the week and now Netflix will not work. I then tried to uninstall Silverlight using the instructions from Netflix and other recommendations online. I went into the HD Library folder and threw away the Internet Plugin Silverlight file. I also got rid of anything I found using the Spotlight check. I tossed the Application Support Silverlight files and the Receipts files. I did not see any WPFE files. I have tried several times but when I go back and try to install the version that Netflix wants me to use, I get an error that says "Microsoft Silverlight Browser Plug-in can't be installed on this disk. A newer version of this software already exists on this disk."
I am on a Macbook Pro running system 10.6.8
Any help would be appreciated.
Last edited by KerishME; Jan 3, 2013 at 07:56 AM. Reason: incomplete information
|Jan 3, 2013, 08:18 AM||#2|
For future reference:
When you run into a problem, ask for help before you tear into things and throw away files willy-nilly.
For present reference:
Open your global Receipts folder, /Library/Receipts/. Drag Silverlight_EULA.pkg [and any other file with "Silverlight" in the name] to the Desktop.
Neither a borrower nor a lender be
For loan oft loses both itself and friend
William Shakespeare from Hamlet
|Jan 8, 2013, 01:32 PM||#5|
It tells me that files are in:
Users/xxxx/Library/saves application State/com.microsoft.silverlight.plist
I hope this helps.
iPhone 6, 5s, 5, 2008 iMac 20", 2011 MBP 13", 2014 MBA 13", ATV3, iPad Mini.
Last edited by JGRE; Jan 8, 2013 at 01:41 PM.
|Jan 9, 2013, 08:03 AM||#6|
The most effective method for complete app removal is manual deletion:
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