Help with PDF's

Captain1000 · Jan 7, 2013, 12:13 PM

HI,

I have logged onto the HSBC website to view my credit card statement. The site wants to open a PDF to show my statement but when I click on open, nothing happens. Help?

I have an iMac running OS X 10.7.5

Coffee Minutes · Jan 7, 2013, 12:17 PM

You do have Adobe Reader installed, of course?

GGJstudios · Jan 7, 2013, 12:29 PM

Quote:

Originally Posted by Captain1000

HI,

I have logged onto the HSBC website to view my credit card statement. The site wants to open a PDF to show my statement but when I click on open, nothing happens. Help?

I have an iMac running OS X 10.7.5

You could just right-click the link and download the PDF. Then double-click to open in Preview.

Captain1000 · Jan 8, 2013, 02:08 PM

There is no right mouse button on my mouse. When I click on the link to open the PDF nothing happens. Adobe Reader is installed. This is very annoying !

GGJstudios · Jan 8, 2013, 02:12 PM

Quote:

Originally Posted by Captain1000

There is no right mouse button on my mouse. When I click on the link to open the PDF nothing happens. Adobe Reader is installed. This is very annoying !

Hold the Control key down while you click = right-click.

Chris Blount · 05:32 PM

There is a security setting that allows you to turn the open PDF feature on and off. Don't remember exactly where (I'm not in front of my Mac). It threw me for a loop as well.

EDIT: Now I remember. It's in the Safari preferences under the General tab. Be sure the box is checked at the bottom.

Captain1000 · Jan 12, 2013, 08:08 AM

Hey, sadly I've tried the above and I still cannot open the PDF!!!!

monokakata · Jan 12, 2013, 08:14 AM

You don't say whether this has worked for you before.

I've found that some banks don't include the file extension (.pdf). It's hard to figure out why this is, but I've seen it and in those cases Preview won't open the file, because it doesn't understand that it's a PDF.

Try downloading and renaming.

Captain1000 · Jan 16, 2013, 11:27 AM

No it's not worked before.

Jan 7, 2013, 12:13 PM	#1
Captain1000 macrumors newbie Join Date: Jan 2013	Help with PDF's HI, I have logged onto the HSBC website to view my credit card statement. The site wants to open a PDF to show my statement but when I click on open, nothing happens. Help? I have an iMac running OS X 10.7.5
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Jan 7, 2013, 12:17 PM	#2
Coffee Minutes macrumors member Join Date: Jul 2012	You do have Adobe Reader installed, of course? __________________ 2012 13" MBA 1.8GHz i5, 8GB, 256GB SSD iPhone 5 32GB
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Jan 8, 2013, 02:42 PM	#6
Chris Blount macrumors 65816 Join Date: Jan 2008 Location: San Antonio, TX	There is a security setting that allows you to turn the open PDF feature on and off. Don't remember exactly where (I'm not in front of my Mac). It threw me for a loop as well. EDIT: Now I remember. It's in the Safari preferences under the General tab. Be sure the box is checked at the bottom. Attached Thumbnails Last edited by Chris Blount; Jan 8, 2013 at 05:32 PM.
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Jan 8, 2013, 02:08 PM	#4
Captain1000 Thread Starter macrumors newbie Join Date: Jan 2013	There is no right mouse button on my mouse. When I click on the link to open the PDF nothing happens. Adobe Reader is installed. This is very annoying !
	0

Jan 12, 2013, 08:08 AM	#7
Captain1000 Thread Starter macrumors newbie Join Date: Jan 2013	Hey, sadly I've tried the above and I still cannot open the PDF!!!!
	0

Jan 12, 2013, 08:14 AM	#8
monokakata macrumors 6502a Join Date: May 2008	You don't say whether this has worked for you before. I've found that some banks don't include the file extension (.pdf). It's hard to figure out why this is, but I've seen it and in those cases Preview won't open the file, because it doesn't understand that it's a PDF. Try downloading and renaming.
	0

Jan 16, 2013, 11:27 AM	#9
Captain1000 Thread Starter macrumors newbie Join Date: Jan 2013	No it's not worked before.
	0