How can I prove ownership of my iPods for insurance purposes?

[lauren14]

Hello. Please can anyone help me. We were burgled at the weekend. Among the stuff taken were two ipods belonging to my children - a nano and a classic. Both were sync-ed to my MacBook (which, thankfully, wasnt taken). I have no proof of ownership to show the insurance - they were fairly old, so we no longer have the boxes, manuals, etc - and I cant find the original receipts. Any tips on how else I can prove that we actually owned these items - are they somehow linked to my itunes account, or my Macbook - is there somewhere I could pull up a page showing the ipads/pods, and the serial numbers? Many thanks!!!

[jessica.]

That sucks, sorry to hear that.

Go to iTunes>Preferences>Devices and hover the mouse pointer of the iPod backup. The SN will pop up in in a window.

Here is a screen shot (purposely omitted most of the serial #):


The iPad that I am hovered over hasn't been connected to my Mac in ages (clearly) and it still shows that serial #. I also have the serial to an older iPhone in there.

[lauren14]

Originally Posted by jessica.

That sucks, sorry to hear that.

Go to iTunes>Preferences>Devices and hover the mouse pointer of the iPod backup. The SN will pop up in in a window.

Here is a screen shot (purposely omitted most of the serial #):
Attachment 389005

The iPad that I am hovered over hasn't been connected to my Mac in ages (clearly) and it still shows that serial #. I also have the serial to an older iPhone in there.

thank you Jessica. Now, having the SN is there anywhere I can punch that in to show what product is associated with the unique SN?

[jessica.]

Try this and let me know if it tells you.
https://selfsolve.apple.com/agreementWarrantyDynamic.do

Edit: it does. At lest it told me my serial was to an iPad 1.

[lauren14]

Originally Posted by jessica.

Try this and let me know if it tells you.
https://selfsolve.apple.com/agreementWarrantyDynamic.do

Edit: it does. At lest it told me my serial was to an iPad 1.

Hi, yes it tells me "ipod classic " but doesn't state the memory capacity. Thanks!

[jessica.]

Originally Posted by lauren14

Hi, yes it tells me "ipod classic " but doesn't state the memory capacity. Thanks!

Perhaps Apple can help you on that one? This is as close as I think you're going to get.

[lauren14]

Originally Posted by jessica.

Perhaps Apple can help you on that one? This is as close as I think you're going to get.

Well, many thanks for getting me this far anyway - appreciate your help!

[jessica.]

No problem. Maybe someone knows another way, but that's all I do know. I hope it works out somehow.

[Lumpy05]

You can decode the serial number at this website and also register it stolen (dont really know what good that does):

http://www.appleserialnumberinfo.com/

[nastebu]

You're probably thinking about this too hard. If you have photographs of them or of someone in the family using them that will be sufficient. Call your agent and ask--better yet, round up all of your questions and ask at the same time since the insurance company logs every time you call and its always better to bother them as little as possible.

It's worth noting that the insurance company will assess their value based on how old they are and so their depreciated value. They are probably worth very little in terms of the insurance claim. It sucks, but you won't get replacement costs on an old bit of consumer electronics.