Screen Burn on 27" iMac (late 2012)

THOPMedia · Jan 9, 2013, 08:04 PM

I got my imac in December. I have noticed quite often that after having a browser window open for a while that I am left with significant screen burn which stays for about 15 min or so. Even after shut down, and unplugging the burn is still there.

Is there a way to prevent this or no? Will it get better after a while? I have had it for nearly a month now and it still does it.

(3.4, 680MX, 32GB, 1TB Fusion)

doobybiggs · Jan 9, 2013, 08:06 PM

Wow that sucks! Hopefully it gets better.

kaellar · Jan 9, 2013, 08:10 PM

it's an issue called image retention. Apple says, it's there for each an every IPS panel, but from what I've learned, there are displays without it, while some panels have lots of it. bad luck, man.

Coffee Minutes · Jan 9, 2013, 08:24 PM

That looks horrible!

Better send it in for a return as it will likely only get worse.

This is why I will wait until Apple sorts out these early manufacturing issues over the next few months. What a shame.

jackvega · Jan 10, 2013, 12:10 AM

http://support.apple.com/kb/HT5455

mihai.ile · Jan 10, 2013, 04:52 AM

I can not believe what I am reading on that article!!!

It explains the same problem (phosphor burn-in) the early CRT monitors had. I just hope this problem gets fixed properly though :S

One thing is to let the display on the log in screen for hours so I understand the Screen Saver feature and while not perfect solution I think it works ok but other thing is to have your screen memorizing your application layout while you write some text documents over several hours and then switch to something else and still see your text application in there for several minutes :S

turtlez · Jan 10, 2013, 05:28 AM

Try some of those screen burn programs. I heard they work wonders

Lava Lamp Freak · Jan 10, 2013, 09:55 AM

I had the same problem with my new iMac. In my case, there was nothing I could do to prevent it, and it had become permanent enough that I could only get the ghosting of my browser windows to become dimmer, but not completely go away. I returned mine and haven't decided if I'm going to get another, yet, mostly because of this issue.

http://forums.macrumors.com/showthread.php?t=1509571

uptownnyc · Jan 10, 2013, 10:21 AM

Quote:

Originally Posted by Lava Lamp Freak

I had the same problem with my new iMac. In my case, there was nothing I could do to prevent it, and it had become permanent enough that I could only get the ghosting of my browser windows to become dimmer, but not completely go away. I returned mine and haven't decided if I'm going to get another, yet, mostly because of this issue.

http://forums.macrumors.com/showthread.php?t=1509571

That's a bummer. What's the return-window for the iMac? 14 days starting on the date it's delivered?

Jan 9, 2013, 08:04 PM	#1
THOPMedia macrumors regular Join Date: Nov 2012	Screen Burn on 27" iMac (late 2012) I got my imac in December. I have noticed quite often that after having a browser window open for a while that I am left with significant screen burn which stays for about 15 min or so. Even after shut down, and unplugging the burn is still there. Is there a way to prevent this or no? Will it get better after a while? I have had it for nearly a month now and it still does it. (3.4, 680MX, 32GB, 1TB Fusion)
	0

Jan 9, 2013, 08:24 PM	#4
Coffee Minutes macrumors member Join Date: Jul 2012	That looks horrible! Better send it in for a return as it will likely only get worse. This is why I will wait until Apple sorts out these early manufacturing issues over the next few months. What a shame. __________________ 2012 13" MBA 1.8GHz i5, 8GB, 256GB SSD iPhone 5 32GB
	0

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Jan 9, 2013, 08:06 PM	#2
doobybiggs macrumors 6502 Join Date: Mar 2012	Wow that sucks! Hopefully it gets better.
	0

Jan 9, 2013, 08:10 PM	#3
kaellar macrumors regular Join Date: Nov 2012	it's an issue called image retention. Apple says, it's there for each an every IPS panel, but from what I've learned, there are displays without it, while some panels have lots of it. bad luck, man.
	0

Jan 10, 2013, 12:10 AM	#5
jackvega macrumors newbie Join Date: Jan 2013	http://support.apple.com/kb/HT5455
	0

Jan 10, 2013, 04:52 AM	#6
mihai.ile macrumors member Join Date: Oct 2012	I can not believe what I am reading on that article!!! It explains the same problem (phosphor burn-in) the early CRT monitors had. I just hope this problem gets fixed properly though :S One thing is to let the display on the log in screen for hours so I understand the Screen Saver feature and while not perfect solution I think it works ok but other thing is to have your screen memorizing your application layout while you write some text documents over several hours and then switch to something else and still see your text application in there for several minutes :S
	0

Jan 10, 2013, 05:28 AM	#7
turtlez Banned Join Date: Jun 2012	Try some of those screen burn programs. I heard they work wonders
	0

Jan 10, 2013, 09:55 AM	#8
Lava Lamp Freak macrumors 6502a Join Date: Jun 2006	I had the same problem with my new iMac. In my case, there was nothing I could do to prevent it, and it had become permanent enough that I could only get the ghosting of my browser windows to become dimmer, but not completely go away. I returned mine and haven't decided if I'm going to get another, yet, mostly because of this issue. http://forums.macrumors.com/showthread.php?t=1509571
	0