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Old Jan 9, 2013, 10:56 PM   #1
dbhughes
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Can't get rid of hidden files from Refog

Hi,

So I've spent a good amount of time browsing forums and troubleshooting every possibility. I installed Refog, a keylogger, over 2 years ago and instantly deleted it. Turns out I never uninstalled it, thus it has been taking 1mb screenshots every 5 minutes for a very very long time. It's accumulated upwards of 120GB of jpgs.

Now, I've used Disk Inventory X to see where these are hidden, in the library folder called .refog. Problem is that after unhiding the library folder, there is no .refog folder. I've also used the Disk X application to "Show in finder" the folder, and it just takes me up to the library folder. I've /.refog via the finder go to page. Tried directly deleting from Disk X.

Refogs solution is to reinstall the application and then uninstall and have it delete the logs created by clicking the check box. Problem is that this only deletes the logs created in those 2 minutes from me installing and then wanting to uninstall.

Pretty much at a loss as I just can't figure out how to delete the files, let alone even get access to the folder containing them. Any help would be GREATLY appreciated.

Thanks!
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Old Jan 9, 2013, 10:59 PM   #2
simsaladimbamba
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To find invisible files/folders via Finder:
Best way to FULLY DELETE a program without the need of any additional, inefficient applications

Visual presentation of the steps outlined in above link:

Last edited by simsaladimbamba; Mar 13, 2013 at 12:42 PM.
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Old Jan 9, 2013, 11:19 PM   #3
dbhughes
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I'm at a loss about the d the the shift for s_etc, the video goes too fast and doesn't explain it. Can you possibly just give a step by step?

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As in I can't just type in refog and then run through the hidden files as there is no refog to begin with.
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Old Jan 9, 2013, 11:25 PM   #4
simsaladimbamba
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Quote:
Originally Posted by dbhughes View Post
I'm at a loss about the d the the shift for s_etc,
I am sorry, I do not understand what you want to say with the above.

Quote:
the video goes too fast and doesn't explain it.
Again, what is not explained?

Quote:
Can you possibly just give a step by step?
A step by step can be found in the link above the video called "Best way to FULLY DELETE a program without the need of any additional, inefficient applications", unless you refer to the other first video, thus please specify what your problem is with the guides. You can pause them too.


Quote:
As in I can't just type in refog and then run through the hidden files as there is no refog to begin with.
Then everything should be gone, if you entered "refog" and enabled "File visibility" and included "visible and invisible items".

Unless you borked the search, in which case you should probably use this to view hidden files in Finder:
Mac OS X – Show / Hide Hidden Files in Finder
or use muCommander to see hidden files/folder without going via Terminal.

"How to maximise your MacRumors troubleshooting experience" created by mad jew in 2006
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Old Jan 9, 2013, 11:28 PM   #5
dbhughes
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I just tried the second video with the steps, can find refogs hidden files, but the .refog file is still mia.
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Old Jan 9, 2013, 11:30 PM   #6
simsaladimbamba
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Quote:
Originally Posted by dbhughes View Post
I just tried the second video with the steps, can find refogs hidden files, but the .refog file is still mia.
And have you checked File Visibility and enabled "Visible or invisible"?

For step by step instructions look at the linked text guide between both embedded videos.
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Old Jan 9, 2013, 11:32 PM   #7
Muscle Master
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Ahhh Refog

A mans best friend when he thinks his girl is cheating on him. Boy was finding out sweet
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Old Jan 9, 2013, 11:42 PM   #8
dbhughes
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Quote:
Originally Posted by Muscle Master View Post
Ahhh Refog

A mans best friend when he thinks his girl is cheating on him. Boy was finding out sweet
Actually no, roomate was doing shady things on my computer while I was away.


In response to sims, first off thanks for your help.

The deleting of the application isn't the issue, it's a "."xxxxxx file that isn't associated with the program that I'm having trouble with, thus the second video and tutorials don't pull it up. I tried the Finder code for terminal, but it didn't pull it up.

With the first video though, I just can't understand the ds_store. It looks like it's a d, then a s_store due to the ^, but the uppercase would make it uppercase, which it doesn't appear like that in the finder. And the d disappears, which doesn't in mine.

----------

And let me add, I'm not looking for .DS_store.

----------

Disregard previous statement about having issues with the first video. Just ran that, but the .refog file is still invisible and unable to be found
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Old Jan 9, 2013, 11:45 PM   #9
simsaladimbamba
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Quote:
Originally Posted by dbhughes View Post
With the first video though, I just can't understand the ds_store. It looks like it's a d, then a s_store due to the ^, but the uppercase would make it uppercase, which it doesn't appear like that in the finder. And the d disappears, which doesn't in mine.
ScreenFlow shows the modifier keys while being pressed, but also takes its time to let that overlay disappear.
The SHIFT key was only pressed for the underscore, nothing more.

Quote:
And let me add, I'm not looking for .DS_store.
The .ds_store file was only used as an example.
The dot before ds_store indicates a hidden idem, in this case a file. If it would be hidden folder, like the Trash for example, it would be .Trashes.

It seems, that the hidden file you look for either has a different name or has disappeared or is located outside your search criteria.
Since I am not in front of your computer, I cannot see, what you do, thus I have to rely on your reports.

I recently used the method I linked to (finding hidden stuff and uninstalling stuff) to make an updated video for uninstalling stuff, and it worked without problems for me for finding hidden and not hidden stuff.

----------

Quote:
Originally Posted by dbhughes View Post
Disregard previous statement about having issues with the first video. Just ran that, but the .refog file is still invisible and unable to be found
Then what are your exact search criteria?
Can you make a screenshot and attach it to your next post?
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Old Jan 9, 2013, 11:51 PM   #10
dbhughes
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This is what I'm working with.
Attached Thumbnails
Click image for larger version

Name:	Screen Shot 2013-01-09 at 11.50.24 PM.png
Views:	63
Size:	180.5 KB
ID:	389214  
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Old Jan 9, 2013, 11:54 PM   #11
Muscle Master
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Quote:
Originally Posted by dbhughes View Post
Actually no, roomate was doing shady things on my computer while I was away.


In response to sims, first off thanks for your help.

The deleting of the application isn't the issue, it's a "."xxxxxx file that isn't associated with the program that I'm having trouble with, thus the second video and tutorials don't pull it up. I tried the Finder code for terminal, but it didn't pull it up.

With the first video though, I just can't understand the ds_store. It looks like it's a d, then a s_store due to the ^, but the uppercase would make it uppercase, which it doesn't appear like that in the finder. And the d disappears, which doesn't in mine.


----------

And let me add, I'm not looking for .DS_store.

----------

Disregard previous statement about having issues with the first video. Just ran that, but the .refog file is still invisible and unable to be found
Oh I was referring to myself... Sorry if I spammed your thread
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Old Jan 9, 2013, 11:56 PM   #12
dbhughes
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Originally Posted by Muscle Master View Post
Oh I was referring to myself... Sorry if I spammed your thread

Oh, well I'm sorry to hear about your past man.
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Old Jan 9, 2013, 11:56 PM   #13
simsaladimbamba
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Originally Posted by dbhughes View Post
This is what I'm working with.
And can you make a screenshot of your search window with all the criteria you have selected?
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Old Jan 10, 2013, 12:01 AM   #14
dbhughes
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When doing it, it pulls up a .refog2, but the standard .refog is mia still.
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Old Jan 10, 2013, 12:02 AM   #15
dbhughes
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.
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Old Jan 10, 2013, 12:05 AM   #16
simsaladimbamba
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Quote:
Originally Posted by dbhughes View Post
When doing it, it pulls up a .refog2, but the standard .refog is mia still.
As I am not in front of your computer, I would just like to check what settings you chose. Nothing more.

----------

Quote:
Originally Posted by dbhughes View Post
Thumb resize..
Also add the "System Files" criterion to see, if it shows up and limit the search to the Library folder via going to that folder and pressing CMD+F.
______________________________________________________
This should answer most, if not all, of your battery questions:
Apple Notebook Battery FAQ by GGJstudios
The F.A.Q. includes the following topics:
  • BATTERY INFORMATION
  • BATTERY LIFE FROM A CHARGE
  • AC POWER
  • CALIBRATION
  • BATTERY LIFESPAN
  • CHECKING STATUS AND HEALTH
  • CHARGING
  • WHAT IS A CYCLE?
  • BATTERIES ARE NOT COVERED
  • BULGING OR SWELLING BATTERY


______________________________________________________
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Old Jan 10, 2013, 12:05 AM   #17
Muscle Master
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You know,

I had the same problem on the windows side of things and a dedicated spyware removal tool got rid of everything
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Old Jan 10, 2013, 12:05 AM   #18
dbhughes
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As in this?
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Old Jan 10, 2013, 12:08 AM   #19
simsaladimbamba
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Quote:
Originally Posted by dbhughes View Post
As in this?
As in this:

To find system files via Finder, that can't be found via Spotlight:
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Old Jan 10, 2013, 12:09 AM   #20
dbhughes
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Quote:
Originally Posted by simsaladimbamba View Post
As I am not in front of your computer, I would just like to check what settings you chose. Nothing more.

----------



Also add the "System Files" criterion to see, if it shows up and limit the search to the Library folder via going to that folder and pressing CMD+F.
______________________________________________________
This should answer most, if not all, of your battery questions:
Apple Notebook Battery FAQ by GGJstudios
The F.A.Q. includes the following topics:
  • BATTERY INFORMATION
  • BATTERY LIFE FROM A CHARGE
  • AC POWER
  • CALIBRATION
  • BATTERY LIFESPAN
  • CHECKING STATUS AND HEALTH
  • CHARGING
  • WHAT IS A CYCLE?
  • BATTERIES ARE NOT COVERED
  • BULGING OR SWELLING BATTERY


______________________________________________________
Yeah, going to the library didn't affect it, still just pulling up the .refog2
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Old Jan 10, 2013, 12:18 AM   #21
simsaladimbamba
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So the "System Files" criterion did not help either?
What happens if you right click on the folder in Disk Inventory X and select "Reveal in Finder" and then go up one folder via CMD+ArrowUp?
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Old Jan 10, 2013, 10:45 AM   #22
dbhughes
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Nope, just brings me to the library folder, with no .refog folder. It's seriously frustrating haha. I might just have to take my computer into apple to have them take a look at this.
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