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Old Jan 10, 2013, 11:33 AM   #1
sosinsurr
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iPhone 5 won't send MMS over WIFI....help?

Anyone having this happen to them?

It's ONLY over a wifi connection. MMS is turned on under messages. It's the same whether I'm trying to send a normal MMS or one over iMessage, it just won't go through.

Wanted to see if anyone had any solutions before I went in to see Apple.
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Old Jan 10, 2013, 11:35 AM   #2
la79
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Was happening to me also. Haven't tried recently however. I believe it could be an imessage thing. Meaning something wrong with Apple servers.
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Old Jan 10, 2013, 11:37 AM   #3
sosinsurr
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It's been doing it for over a week now though, so it's very annoying.
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Old Jan 10, 2013, 11:37 AM   #4
ezramoore
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I would suspect that something needs to be provisioned by your carrier. It is worth a check.

Of course, you should do a clean restore first.
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Old Jan 10, 2013, 11:39 AM   #5
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Originally Posted by ezramoore View Post
I would suspect that something needs to be provisioned by your carrier. It is worth a check.

Of course, you should do a clean restore first.
already done 2 restores...both set up as new, never restore from backup.
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Old Jan 10, 2013, 11:40 AM   #6
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Time to call your carrier.
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Old Jan 10, 2013, 11:43 AM   #7
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Time to call your carrier.
Will it matter I have T-Mobile though?
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Old Jan 10, 2013, 11:44 AM   #8
la79
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already done 2 restores...both set up as new, never restore from backup.
Just checked. My phone working fine over wifi when I send MMS messages. Are you sure everyone you are sending a message to has an Iphone? It will only work like that.

Also imessage could be out in your area. Happens.
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Old Jan 10, 2013, 11:50 AM   #9
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Just checked. My phone working fine over wifi when I send MMS messages. Are you sure everyone you are sending a message to has an Iphone? It will only work like that.

Also imessage could be out in your area. Happens.
My girlfriend is literally right next to me, also has an iPhone 5 with T-Mobile just like I do, and it will not go through to her. But she can send it to me. We're both obviously using the same WIFI connection.

And if it matters, it's not a public wifi, it's a house wifi with a secured connection.
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Old Jan 10, 2013, 11:52 AM   #10
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The fact that you're on T-Mobile makes me think it is a carrier issue. Have you tried resetting your network settings from the Settings app?
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Old Jan 10, 2013, 11:54 AM   #11
sosinsurr
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The fact that you're on T-Mobile makes me think it is a carrier issue. Have you tried resetting your network settings from the Settings app?
But she can send me MMS over iMessage and she's got the same phone...so how would it be carrier?
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Old Jan 10, 2013, 11:56 AM   #12
ezramoore
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I suspect that there may be an error in your provisioning (how the carrier manages your account and its features). Your line could be configured incorrectly. It happens all the time.

Also, have you tried resetting your network settings?
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Old Jan 10, 2013, 11:58 AM   #13
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I suspect that there may be an error in your provisioning (how the carrier manages your account and its features). Your line could be configured incorrectly. It happens all the time.

Also, have you tried resetting your network settings?
Just did the network settings...nothing changed. So I'll call T-Mobile.
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Old Jan 10, 2013, 12:20 PM   #14
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Called T-Mobile....checked everything on their end, resent the signal to my phone, checked to make sure I got all the settings right on my phone.

Still nothing.

So they said to take it to T-Mobile and have them put it in a Note II to see if it's my SIM. If not, take it to Apple.
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Old Jan 10, 2013, 12:28 PM   #15
ezramoore
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So they said to take it to T-Mobile and have them put it in a Note II to see if it's my SIM. If not, take it to Apple.
Sounds about right. Sorry none of that worked for you, but you're on the right path.
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Old Jan 10, 2013, 12:30 PM   #16
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delete your conversation with your gf and start a new one and see if that works...sometimes the database gets corrupted and messages wont work. Similar thing happened between my wife and I last week, I could send her stuff but she couldn't send me things...deleted our conversations on our devices and started fresh and worked fine
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Old Jan 10, 2013, 02:04 PM   #17
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MMS cannot be sent over Wifi. The network MMS uses is behind carrier firewalls and thus can only be reached over the 3G/LTE connection.

Yes, this is annoying, especially when texting large images which wastes your data plan. No, there's nothing you can do other than E-mail the image or use iMessage.
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Old Jan 10, 2013, 02:17 PM   #18
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Originally Posted by zorinlynx View Post
MMS cannot be sent over Wifi. The network MMS uses is behind carrier firewalls and thus can only be reached over the 3G/LTE connection.

Yes, this is annoying, especially when texting large images which wastes your data plan. No, there's nothing you can do other than E-mail the image or use iMessage.
Yup
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Old Jan 10, 2013, 02:18 PM   #19
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Originally Posted by zorinlynx View Post
MMS cannot be sent over Wifi. The network MMS uses is behind carrier firewalls and thus can only be reached over the 3G/LTE connection.
Keep in mind he can't send MMS when he is connected to wifi. He should still be able to send via the T-Mobile network data connection.
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Old Jan 10, 2013, 02:26 PM   #20
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Keep in mind he can't send MMS when he is connected to wifi. He should still be able to send via the T-Mobile network data connection.
Correct. I can send MMS from home when connected to my wifi. It automatically sends it via the Verizon network instead. Should do the same for the OP.
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Old Jan 10, 2013, 02:27 PM   #21
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Quote:
Originally Posted by zorinlynx View Post
MMS cannot be sent over Wifi. The network MMS uses is behind carrier firewalls and thus can only be reached over the 3G/LTE connection.

Yes, this is annoying, especially when texting large images which wastes your data plan. No, there's nothing you can do other than E-mail the image or use iMessage.
Exactly.
MMS doesnt send via wifi.
It needs carrier data. So if you dont have a data plan or the correct apn settings setup it will not send or receive mms.
Again, MMS CANNOT be sent over wifi.
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Old Jan 10, 2013, 02:31 PM   #22
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The OP is texting from an iPhone to another iPhone. This uses iMessage and iMessage does in fact send it's text and MMS messages over WiFi.

Copied directly from Apple's website about iMessage:

If youíre a texter, youíll love Messages on iPhone, iPad, and iPod touch. Now they all come with iMessage, a service thatís an even better kind of texting. Because itís free for you and anyone texting over Wi-Fi using an iOS device or Mac with iMessage. And itís unlimited.* So say as much as you want.

https://www.apple.com/ios/messages/
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Old Jan 10, 2013, 02:40 PM   #23
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Originally Posted by Graphixx30 View Post
The OP is texting from an iPhone to another iPhone. This uses iMessage and iMessage does in fact send it's text and MMS messages over WiFi.

Copied directly from Apple's website about iMessage:

If you’re a texter, you’ll love Messages on iPhone, iPad, and iPod touch. Now they all come with iMessage, a service that’s an even better kind of texting. Because it’s free for you and anyone texting over Wi-Fi using an iOS device or Mac with iMessage. And it’s unlimited.* So say as much as you want.

https://www.apple.com/ios/messages/
Read the thread title again.
He's talking about MMS but he also mentions that it wont send over imessage either.
That could be probably cause he either didnt setup imessage or the person he's sending a message either doesnt have an iphone also or doesnt have imessage setup on his iphone.
iMessages obviously send over wifi, it just gotta be setup on his end and on the receivers end also.
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Old Jan 10, 2013, 03:12 PM   #24
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Originally Posted by Graphixx30 View Post
This uses iMessage and iMessage does in fact send it's text and MMS messages over WiFi.
You're confusing the terminology. iMessage will send pictures, text, video and audio, but it's still a very different thing from MMS and SMS.
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Old Jan 10, 2013, 03:25 PM   #25
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The confusion seems to be whether the OP can send MMS while connected to wifi. The answer is yes. I have absolutely no problem sending MMS messages and I am always connected to wifi at home. The iPhone should automatically send it via your carrier, even when connected to wifi.
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