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Old Jan 11, 2013, 05:32 PM   #1
mackandproud
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Do Retail Apple Stores Match Competitor's Prices?

I called an apple store and they said 'no,' they will not match walmart's $127 sale price on an iphone 5.

I was under the understanding that apple retail stores had the authority to match their competitors.

Has anyone had success getting the iphone 5 at a discounted price? Do you have to ask a manager rather than a member of the sales staff?
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Old Jan 11, 2013, 05:34 PM   #2
jav6454
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No, Apple doesn't Price Match, Only Walmart or Best Buy do that.
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Old Jan 11, 2013, 08:46 PM   #3
mackandproud
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Hey, don't everyone speak at once.
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Old Jan 11, 2013, 08:57 PM   #4
thewitt
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Quote:
Originally Posted by mackandproud View Post
Hey, don't everyone speak at once.
How many replies do you want? Apple doesn't price match. Period.
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Old Jan 11, 2013, 08:58 PM   #5
tonyy
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Wait, one more time. NO.
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Old Jan 11, 2013, 10:28 PM   #6
numberforty1
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NEWP they don't price match. Just incase you don't believe the other posters..
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Old Jan 11, 2013, 11:02 PM   #7
Applejuiced
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Lets add one more NOPE
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Old Jan 11, 2013, 11:04 PM   #8
Mrbobb
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All you guys are giving out the wrong answer.

Will the person who knows the real answer speak up?
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Old Jan 11, 2013, 11:15 PM   #9
thekev
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Quote:
Originally Posted by mackandproud View Post
Hey, don't everyone speak at once.
He provided you with the correct answer to a yes or no question. What about that was unacceptable?
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Old Jan 11, 2013, 11:55 PM   #10
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HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA......... HAHAHAHAHAHAHAHAHAHAHAHAHAH TEARS IN MY EYES.....HAHAHAHAHAHAHAHAHAHAHAHAHAHAH

Did you really just ask that question? This is apple we're talking about after all. How can they make billions in profit if they price match?
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Old Jan 12, 2013, 02:02 AM   #11
Mrbobb
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One upon a time I worked in retail. This guy walked in with a coupon, it has a value on it. The guy wanted to buy an item with it so I go fine, your coupon plus $50 extra, then he starts to haggle with me, and points me to the back of the coupon which happens to say NEGOTIABLE, and he wouldn't butch! He took "negotiable" as "lets deal!"
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Old Jan 12, 2013, 10:45 AM   #12
Applejuiced
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Quote:
Originally Posted by Mrbobb View Post
One upon a time I worked in retail. This guy walked in with a coupon, it has a value on it. The guy wanted to buy an item with it so I go fine, your coupon plus $50 extra, then he starts to haggle with me, and points me to the back of the coupon which happens to say NEGOTIABLE, and he wouldn't butch! He took "negotiable" as "lets deal!"
He thought he was at a flea market
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Old Jan 12, 2013, 10:56 AM   #13
hafr
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Quote:
Originally Posted by mackandproud View Post
I called an apple store and they said 'no,' they will not match walmart's $127 sale price on an iphone 5.

I was under the understanding that apple retail stores had the authority to match their competitors.

Has anyone had success getting the iphone 5 at a discounted price? Do you have to ask a manager rather than a member of the sales staff?
They do have that authority, on the other hand they lack any kind of incentive of lowering their prices because another retailer gives away their profit margin in an attempt to get people to also purchase products on which they have much larger profit margins.
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Old Jan 12, 2013, 11:00 AM   #14
Brian Y
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They don't lead on price, and they can match competitor's prices, however not on iPhones.
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Old Jan 12, 2013, 07:28 PM   #15
Johnnygogo
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They did it for my friend
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Old Jan 12, 2013, 10:23 PM   #16
thewitt
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Quote:
Originally Posted by bma View Post
They don't lead on price, and they can match competitor's prices, however not on iPhones.
Apple stores have no price matching authority on any iPhone, iPad, iPod, Apple branded accessories or Computer SKU.

There are no exceptions that can be authorized at the retail store level.

Non-Apple branded access may be discounted at the store's discretion.
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Old Jan 12, 2013, 10:56 PM   #17
jbzcar
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Quote:
Originally Posted by thewitt View Post
Apple stores have no price matching authority on any iPhone, iPad, iPod, Apple branded accessories or Computer SKU.

There are no exceptions that can be authorized at the retail store level.

Non-Apple branded access may be discounted at the store's discretion.
Sure....
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Old Jan 12, 2013, 11:00 PM   #18
thewitt
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Originally Posted by jbzcar View Post
Sure....
I paraphrased their company policy since I won't put their document here... You can believe it or not, that's up to you.
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Old Jan 12, 2013, 11:02 PM   #19
blueroom
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Quote:
Originally Posted by Johnnygogo View Post
They did it for my friend
Got any proof? Copy of the receipt?
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Old Jan 12, 2013, 11:04 PM   #20
Jessica Lares
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Apple Retail Stores Begin Price Matching iPhone Discounts from Carriers and Major Retailers

http://www.macrumors.com/2012/08/09/...jor-retailers/
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Old Jan 12, 2013, 11:07 PM   #21
kage207
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Quote:
Originally Posted by Mrbobb View Post
All you guys are giving out the wrong answer.

Will the person who knows the real answer speak up?
Sure. I'll speak up. Apple does price match (usually during the holidays) but never on iPhones (unless authorized by corporate during big sales usually again during the holidays). It is Apple's biggest seller and they don't have to price match. Though I'm not sure if they price match anymore. I haven't worked there in over a year.

Source: Former Apple Retail Specialist
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Old Jan 12, 2013, 11:16 PM   #22
mjahrami
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Pricing

Apple, famously, has the same pricing philosophy as Luis Vuitton.. It sells premium products at premium prices, and it never discounts. that philosophy has made it an aspirational brand worldwide.
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Old Jan 13, 2013, 05:53 AM   #23
Brian Y
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Quote:
Originally Posted by thewitt View Post
Apple stores have no price matching authority on any iPhone, iPad, iPod, Apple branded accessories or Computer SKU.

There are no exceptions that can be authorized at the retail store level.

Non-Apple branded access may be discounted at the store's discretion.
Actually, they can. The only thing that cannot be discounted is the iPhone (at least in the UK, the system physically wont allow it). Everything else is possible. If anything, they're more likely to discount/match Apple accessories than lower-margin 3PP.

Heck specialists can discount without prior authorisation from a manager up to 10%. Stores can do what they like - if they want to give an iMac away, they can do (something which I've seen happen) - when it comes to things like that it's ALL down to store level authorization.

Last edited by Brian Y; Jan 13, 2013 at 05:58 AM.
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Old Jan 13, 2013, 06:20 AM   #24
KieranDotW
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Just buy it at Walmart. Are you telling me you live somewhere with an Apple Store but no Walmart?
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Old Jan 13, 2013, 06:50 AM   #25
Johnnygogo
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Originally Posted by blueroom View Post
Got any proof? Copy of the receipt?
Proof that I can be sarcastic yes. The OP didn't like the truth so I threw him a bone. I have no friends.
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