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Old Jan 18, 2013, 11:12 AM   #1
toprince
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iPhone 4 won't talk to Mac

Hi all

When I plug my iphone 4 into my Mac this message appears:
The iPhone cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes.

Apart from iphoto, my phone does not appear.

The problem is that when I go to software update it informs me that I am running iOS 6.0.1 and that my software is 'up to date'. I am running 10.6.1 (7) itunes on my Mac.

Anyone have any ideas?

Thanks

Last edited by toprince; Jan 18, 2013 at 11:16 AM. Reason: clarity
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Old Jan 18, 2013, 11:32 AM   #2
Ashwood11
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Quote:
Originally Posted by toprince View Post
Hi all

When I plug my iphone 4 into my Mac this message appears:
The iPhone cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes.

Apart from iphoto, my phone does not appear.

The problem is that when I go to software update it informs me that I am running iOS 6.0.1 and that my software is 'up to date'. I am running 10.6.1 (7) itunes on my Mac.

Anyone have any ideas?

Thanks
You might try updating iTunes on your Mac fron 10.6.1 to 10.6.3.
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Old Jan 18, 2013, 02:24 PM   #3
toprince
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I've tried- but the download goes to drop box and Dropbox doesn't recognize the dmg file.
Downloaded 10.6.3 from iTunes....
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Old Jan 18, 2013, 05:05 PM   #4
Kyotoma
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Quote:
Originally Posted by toprince View Post
I've tried- but the download goes to drop box and Dropbox doesn't recognize the dmg file.
Downloaded 10.6.3 from iTunes....
This is using the native software update tool in OS X?
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Old Jan 18, 2013, 05:08 PM   #5
blueroom
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Quote:
Originally Posted by toprince View Post
I've tried- but the download goes to drop box and Dropbox doesn't recognize the dmg file.
Downloaded 10.6.3 from iTunes....
Then redirect the download to downloads.
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