external hard drive trash files not visible

apgriff · Jan 19, 2013, 05:33 PM

Hi there,

I have been using an external hard drive to organise some photos, its formatted NTFS I think as I can read it on my macbook and PC.
I have been viewing pics in a finder window and deleting unwanted with the F5 button.
I think I may have pressed it too often and deleted the folder containing all the pics! I cant see the folder in the trash and find that anything I now delete does not appear in the trash although older files and folders are there.
Am I able to get this back?

thanks for any suggestions

simsaladimbamba · Jan 19, 2013, 05:37 PM

Do you have Tuxera or Paragon or NTFS-3G or any other driver/software installed to write to NTFS formatted volumes? Otherwise you would not be able to delete items on NTFS formatted volumes or HDDs.

What happens, if you connect the HDD to a Windows computer? Can you see your files or folders?

apgriff · Jan 19, 2013, 11:57 PM

I have Paragon installed. I did connect to a windows computer but it couldn't see a trash can.

SpetsnaZ99 · Jan 20, 2013, 05:36 AM

Silly question, (but I have to get the obvious stuff out of the way first).

When you say "I cant see the folder in the trash" is the ex hard drive connected to your mac?

apgriff · Jan 20, 2013, 06:29 AM

Yes I can't see this folder on mac or windows. I think I've deleted lots of unwanted files but didn't notice they weren't going to trash until looking for this large folder. Although older files/folders are in the trash. Would repair in disc utility be worth trying?

justperry · 06:43 AM

Sometimes files/folders get instantly deleted without moving them to the trash, but if this is the case OS X normally tells you they will be deleted immediately.
If something similar happened they are gone and the only way to get them back is recovery software.
You normally get a dialogue box like the one below.

apgriff · Jan 20, 2013, 07:36 AM

Yes I was surprised I didn't get that warning and there was no undo delete option either.

Recovery software is probably too expensive for me, are there any free ones or one off trials, maybe through windows?

justperry · Jan 20, 2013, 07:48 AM

Quote:

Originally Posted by apgriff

Yes I was surprised I didn't get that warning and there was no undo delete option either.

Recovery software is probably too expensive for me, are there any free ones or one off trials, maybe through windows?

Don't think there are any free recovery programs, they all claim to be trail versions but as soon as you try to recover something it won't let you or maybe a tiny bit, I find them all to be kind of "scams".

Windows, don't know.

apgriff · Jan 20, 2013, 09:48 AM

Found the answer here:
http://forums.macrumors.com/showthread.php?t=1396921

connected to windows and ran chkdsk

folder is now in trash and I can put it back where it should be, what a relief

justperry · Jan 20, 2013, 09:56 AM

Quote:

Originally Posted by apgriff

Found the answer here:
http://forums.macrumors.com/showthread.php?t=1396921

connected to windows and ran chkdsk

folder is now in trash and I can put it back where it should be, what a relief

So, it wasn't really the Mac's fault, but good you solved it.

apgriff · Jan 22, 2013, 02:36 PM

Well I only connected to windows to solve the problem, been using it solely with mac.
Still doesn't warn me when using f5 to delete but they are going to trash

Jan 19, 2013, 05:33 PM	#1
apgriff macrumors newbie Join Date: Jan 2013	external hard drive trash files not visible Hi there, I have been using an external hard drive to organise some photos, its formatted NTFS I think as I can read it on my macbook and PC. I have been viewing pics in a finder window and deleting unwanted with the F5 button. I think I may have pressed it too often and deleted the folder containing all the pics! I cant see the folder in the trash and find that anything I now delete does not appear in the trash although older files and folders are there. Am I able to get this back? thanks for any suggestions
	0

Jan 19, 2013, 05:37 PM	#2
simsaladimbamba macrumors Core Join Date: Nov 2010 Location: in front of it	Do you have Tuxera or Paragon or NTFS-3G or any other driver/software installed to write to NTFS formatted volumes? Otherwise you would not be able to delete items on NTFS formatted volumes or HDDs. What happens, if you connect the HDD to a Windows computer? Can you see your files or folders? __________________ This is not
	0

Jan 20, 2013, 06:34 AM	#6
justperry macrumors 603 Join Date: Aug 2007 Location: 7 Km South of an active upside down volcano.	Sometimes files/folders get instantly deleted without moving them to the trash, but if this is the case OS X normally tells you they will be deleted immediately. If something similar happened they are gone and the only way to get them back is recovery software. You normally get a dialogue box like the one below. Attached Thumbnails Last edited by justperry; Jan 20, 2013 at 06:43 AM.
	0

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Jan 19, 2013, 11:57 PM	#3
apgriff Thread Starter macrumors newbie Join Date: Jan 2013	I have Paragon installed. I did connect to a windows computer but it couldn't see a trash can.
	0

Jan 20, 2013, 05:36 AM	#4
SpetsnaZ99 macrumors member Join Date: Apr 2012 Location: UK	Silly question, (but I have to get the obvious stuff out of the way first). When you say "I cant see the folder in the trash" is the ex hard drive connected to your mac?
	0

Jan 20, 2013, 06:29 AM	#5
apgriff Thread Starter macrumors newbie Join Date: Jan 2013	Yes I can't see this folder on mac or windows. I think I've deleted lots of unwanted files but didn't notice they weren't going to trash until looking for this large folder. Although older files/folders are in the trash. Would repair in disc utility be worth trying?
	0

Jan 20, 2013, 07:36 AM	#7
apgriff Thread Starter macrumors newbie Join Date: Jan 2013	Yes I was surprised I didn't get that warning and there was no undo delete option either. Recovery software is probably too expensive for me, are there any free ones or one off trials, maybe through windows?
	0

Jan 20, 2013, 09:48 AM	#9
apgriff Thread Starter macrumors newbie Join Date: Jan 2013	Found the answer here: http://forums.macrumors.com/showthread.php?t=1396921 connected to windows and ran chkdsk folder is now in trash and I can put it back where it should be, what a relief
	0

Jan 22, 2013, 02:36 PM	#11
apgriff Thread Starter macrumors newbie Join Date: Jan 2013	Well I only connected to windows to solve the problem, been using it solely with mac. Still doesn't warn me when using f5 to delete but they are going to trash
	0


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