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Old Jul 23, 2011, 10:51 AM   #1
Neo4
macrumors member
 
Join Date: Jun 2010
Can't login in apple support

Hi,

anyone here with an apple id and same problem? I can use my apple id to login at appstore, iTunes, etc. but in the support page every time i try to login i go to this page:
https://discussions.apple.com/report...sue!input.jspa

I've tried changed password, and name with no success to login!

thanks
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Old Sep 26, 2011, 01:00 PM   #2
apotato
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Join Date: Sep 2011
I'm having exactly the same problem. I've been able to log into the discussions forums fine for years. Now, all of a sudden, I can't log in at all. I've been in contact with Apple support for weeks with no resolution at all.

Any ideas? I've tried everything I can think of with my browser.
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Old Apr 19, 2012, 06:15 PM   #3
charles.belov
macrumors newbie
 
Join Date: Apr 2012
 
Having a similar problem

Once I log in it asks me to confirm my login. Then it takes me to a screen where it wants me to put it a user name for the forum. If I put in my user name, it says it's already in use. If I put in a new user name, it says my e-mail is already associated with a user name.

So how does one get support if one can't log into support? I'll post another thread here.
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Old Apr 19, 2012, 08:34 PM   #4
pdjudd
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Join Date: Jun 2007
Location: Plymouth, MN
According the this thread - Apple is aware of an issue and is working to resolve it.
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Old Jan 27, 2013, 12:11 PM   #5
saneman1
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Join Date: Jun 2010
Quote:
Originally Posted by Neo4 View Post
Hi,
anyone here with an apple id and same problem? I can use my apple id to login at appstore, iTunes, etc. but in the support page every time i try to login i go to this page:
https://discussions.apple.com/report...sue!input.jspa
I've tried changed password, and name with no success to login!
thanks
Not sure if this helps, but I noticed when I logged in with Chrome, instead of Firefox, I was able to get Apple Communities to log me in.

Last edited by saneman1; Jan 27, 2013 at 01:31 PM.
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