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Old Jan 22, 2013, 10:43 AM   #1
potjoe
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Hot iPad 3?help

Hi,I have a iPad 3 about 9mths old how can I tell it is to hot.I have had it on now for about 3hrs and I think it is to hot also the battery is from 100% to 50% in that time.
Some advice would be good on this one please.john in UK

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This was in a hard back plastic case and out of it still hot and now down to 48% battery in just these few minutes .
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Old Jan 22, 2013, 03:20 PM   #2
pat park
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After 3 hours of use it will get hot. That is normal. If it was overheating, the iOS would show a warning and shut down.

The extra heat is from the processor and screen working overtime.

Fwiw, my ipad2 never got hot.
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Old Jan 27, 2013, 05:41 PM   #3
charlituna
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Agreed, what we think is too hot is generally not.

That said, it sounds like you have some potentially glitchy software or user data. the draining is likely from an app not properly hibernating or shutting down. A way to tell is to go under the About screen in the General settings at there's a diags data menu, if you see pages and pages of listings then you've had a crazy amount of crashes and that's generally from bad software.

Be on the look out in that list for any crashes with the word panic. one or two isn't bad but if you have a page or two worth that could be something in the hardware that is bad, including perhaps your battery. sync your sync your data, update your icloud backup etc. (don't forget to verify that your iphotos are imported) , make an appointment or call Apple Care. don't do any kind of restores or data erasing before you go.

otherwise:
I would do a DFU restore because that verifies your firmware is okay. after the sync etc is finished with itunes open, press and hold both the sleep and home buttons until the iPad shuts off and disappears from iTunes. once it does, let go of the sleep button. It will go into what's called 'recovery mode' and have you restore it.

i don't recommend using an itunes backup since they can sometimes grab the bad software and put it back on (if it's coming from user data). either set up as new and just sync stuff or an icloud backup. use it for like 3-4 days. if its still acting up then resync/backup and hit that appointment at the Apple Store. but be sure to wait those few days so there will be diags data for them to see.
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Old Jan 28, 2013, 10:28 AM   #4
potjoe
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Thanks for that help

Have looked and it looks all ok,but think may be with Skype app only think.so now when not on Skype I turn it off.thanks.j
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Old Jan 28, 2013, 12:28 PM   #5
Giuly
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Are you, by any chance, playing Infinity Blade II while this happened? Is it jailbroken?

Seriously though, if you happen to have the receipt, take it to the Apple Store, as that might be a failing battery. But what charlituna said.

Last edited by Giuly; Jan 28, 2013 at 12:33 PM.
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