|Jan 23, 2013, 08:00 PM||#1|
Replacement For PhoneValet on Lion 10.7.5
Hello! First time poster, but long time reader!
I recently upgraded from 10.6.8 to 10.7.5 and one of the programs that doesn't work anymore in the process is Parliant's Phone Valet - which I really liked for the sole purpose of recording my outgoing phone calls locally to my computer. It could do incoming too, but I could never get that to work.
Why I would want this is that in my state, Iowa, the phone recording laws allow businesses to record without announcement. This tool was particularly helpful in helping me to settle some lawsuits.
I can't seem to find a replacement product. There are some "services" that will record your phone calls for a monthly charge, but not keep them on your hard drive locally.
Can anyone please give me an idea of a phone recording program for Mac that allows the recording of both incoming and outgoing phone calls to your local mac drives?
Many thanks in advance!
|Mar 26, 2013, 02:23 PM||#2|
According to Paliant, you need version 6.0.5 to run PhoneValet reliably under Lion. My recommendation is that you get a refurbed MacBook Pro, (Less than $500), and install Snow Leo, and use that exclusively as your phone answering machine recorder.
As PhoneValet development is now Dark, you will never get support from Parliant.
I have PV running on an older PowerMac, and do not have any issues recording incoming or outgoing calls. Were you able to get incoming call recording working?
As for recording your calls without announcing that you are recording, I assume Iowa is like Canada, and that the law allows recoding with single party consent. Which means,
Legality, in this context, is the legal right to use the recording in court. Otherwise, there is no "legal" issue, and calls can be recorded for your own personal use. However, if you decide to publish, or release portions of a call for financial gain, or to embarrass someone, then that is a whole other can of worms, and the term "legal" has no bearing.
You need to be VERY careful as laws vary.
Personally, I have found PV invaluable, and record ALL calls. Especially handy when calling banks, or credit card companies to dispute charges. If they are recording me, then I will be recording them!!
I have been very tempted to call Parliant to get permission to start a community forum to assist existing PV customers. It is a fantastic product that, unfortunately, did not have a large enough customer base to make further development financially feasible.
I will continue using PV until my last compatible Mac dies!
Doing a Google search for "phone recording answering mac", gives several results, but I can not attest to the usefulness or reliability of any of the products.
|Sep 14, 2013, 03:28 PM||#3|
I am using Phone Valet with the latest release of OSX, 10.8.5.
I can't say there are not issues, as I curse it every time I have to reboot. Tricks I use are: update open base, re-index open base, re-install phone valet, unplug USB. It's just too good of a program not to go through this much trouble.
24" Alum Imac; 15" Alum MPB; ATV; TC; Shuffle; Ipad, 3GS iPhone
|Nov 3, 2013, 10:06 PM||#4|
There's just nothing like PhoneValet
GaryATtmi [and others] - I thought I was one of the last remaining cheerleaders for this beautiful application and I'm thrilled to see that I'm not alone. I don't know what all is involved in setting up a public forum in support of this powerful, elegant, stellar, one-of-a-kind, application or what permissions would have to be granted by Parliant but I'd sure love to see one, too. Anyone that uses PhoneValet, really uses it, definitely LOVES it. I've completely resisted updating my Mac's OS because of the fear of the loss of the use of PhoneValet. Many people have done exactly what you've suggested, set up a separate mac, running an older OS, just to be able to keep using it and it's probably the next thing I'm going to consider. Unfortunately, in the mean time, just yesterday, I've lost some of PV's functionality and it's driving me nuts (it was searching for some solutions that brought me to find this MacRumors' posting). I'm running PV 6.0.3 under, don't laugh, OS 10.5.8. The app launches, the Recording and Activity Monitor works fine, the Caller ID works fine, the outgoing messages work fine, the incoming messages work fine BUT I cannot get the main Call Log window to open and, although the tool bar icon correctly displays the correct number of new calls, they do not appear in the New Calls window and the only way to listen to them is to locate them in the finder and listen to them outside of PV. It's a mess. I've considered reverting to a PV back up but have hesitated (again, fearing the loss of the parts of PV that ARE working). My entire business revolves around the use of PV. I'm losing lots of sleep over this. If anyone has any troubleshooting suggestions or would be willing to talk this through with me, on the phone, I'd sure be very grateful.
Any ideas, suggestions or comments are extremely welcome.
Thank you !
- L -
|Nov 19, 2013, 08:16 PM||#5|
Answering The Phone Problems
I got Phonevalet up and running in 10.6.8, and it records every incoming and outgoing phone call. I'm very happy with that.
However, on incoming phone calls, it does not allow the phone to ring (4 times is what I have it set at under preferences > voice mail > settings).
I don't need a tree, I just want it to answer after the 4th ring, play my outgoing message, and then record the message from whomever if I don't pick it up.
Right now, it answers after one ring and does not play the outgoing message, but immediately begins recording.
I did have Page Sender (for faxes) installed, but I removed it in case of interference of Phonevalet.
Does any of you who have phone valet have any suggestions as to how I can get Phonevalet (6.0.3) working properly?
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