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Old Sep 30, 2014, 07:24 PM   #1
e5volcano
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iTunes no longer recognizes iPod 5th gen; any other program?

found my old ipod video (5th gen, one that has plastic polycarbonate faceplate), but weird thing is that when plugged into my computer (Windows 8), my computer recognizes it as an iPod, but iTunes (latest version) does not.

So I can't transfer any of my music to the device. Are there any other free old programs that I could possibly use to get music onto it?
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Old Oct 2, 2014, 01:46 PM   #2
ribpeal
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Try a different computer. Or, back up your iTunes library, then delete and reinstall iTunes. It should work.
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Old Oct 2, 2014, 07:01 PM   #3
matthew2926
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My computer recognizes my 5th gen Video. As ribpeal suggested, try reinstalling iTunes. iTunes definitely hasn't dropped support.

Last edited by matthew2926; Oct 3, 2014 at 03:00 PM.
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Old Oct 3, 2014, 08:49 AM   #4
ribpeal
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Quote:
Originally Posted by matthew2926 View Post
Try reinstalling iTunes. iTunes definitely hasn't dropped support.
That's what I just said!
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Old Oct 3, 2014, 10:18 AM   #5
charlyham
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Copy Trans Manager will allow you to transfer content between your PC and your iPod. You have to download the Suite but only the CopyTrans Manager is free, and that should do what you want. You can ignore the other utilities in the suite unless you want to buy them. Fixing iTunes so that it works is your ultimate goal, but if you don't like using iTunes to manage your iPod content like me, then Copy Trans Manager is a good substitute.
http://www.copytrans.net/
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Old Oct 3, 2014, 02:59 PM   #6
matthew2926
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Quote:
Originally Posted by ribpeal View Post
That's what I just said!
Oh, my bad bro. Just fixed it.
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Old Dec 13, 2014, 07:14 AM   #7
FangRock
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I know this is an old thread, but i've just found my 5g iPod and iTunes won't recognise it.

It mounts on the desktop, and iTunes (12.1) opens, but it isn't listed as a device.

I've reinstalled iTunes and set up a brand new user account. Restarted the iMac and iPod, but nothing.

Can anyone help? It's working flawlessly, apart from not showing in iTunes.

I'm running Yosemite.

Thanks!
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Old Dec 14, 2014, 10:16 AM   #8
charlyham
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Try resetting or running diagnostics

Here is a link to an article describing how to reset and run diagnostics on an iPod. Hope it helps.

https://www.ifixit.com/Answers/View/...Pod#answer7529

Quote:
Originally Posted by FangRock View Post
I know this is an old thread, but i've just found my 5g iPod and iTunes won't recognise it.

It mounts on the desktop, and iTunes (12.1) opens, but it isn't listed as a device.

I've reinstalled iTunes and set up a brand new user account. Restarted the iMac and iPod, but nothing.

Can anyone help? It's working flawlessly, apart from not showing in iTunes.

I'm running Yosemite.

Thanks!
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Old Dec 16, 2014, 01:56 AM   #9
gwang73
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I have the same issue with FangRock. Followed the ifixit steps to format the iPod nano. Now I get unknown error 1430 when trying to restore the iPod to factory settings. Bricked for now.
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