A chunk of my city dissappeared on apple maps

heyitsfez · Feb 2, 2013, 06:30 PM

Hello all, my Apple Maps were working fine until yesterday when I opened it real quick to check an address when it suddenly did not load a large part of my city, I live in Austin TX and so far I've tried closing and reopening the app, even "Reset all settings" thinking it would clear the map cache, which so far I haven't found a way to do either. The 3D buildings and points of interest load fine, but the roads and streets don't show up. I can still however search in the disappeared section and it'll give me directions, but I just can't see the street name. Attached is a screenshot of what I mean. Hope you guys can help me out, thanks in advance.

heyitsfez · Feb 2, 2013, 06:32 PM

Here is another screenshot. This issue appears on both "standard" "hybrid" and satellite modes

jav6454 · Feb 2, 2013, 06:32 PM

Just download Google Maps application. Seriously.

bonskovsky · Feb 2, 2013, 06:40 PM

I'm not surprised.

Bahroo · Feb 2, 2013, 06:41 PM

Quote:

Originally Posted by heyitsfez

Hello all, my Apple Maps were working fine until yesterday when I opened it real quick to check an address when it suddenly did not load a large part of my city, I live in Austin TX and so far I've tried closing and reopening the app, even "Reset all settings" thinking it would clear the map cache, which so far I haven't found a way to do either. The 3D buildings and points of interest load fine, but the roads and streets don't show up. I can still however search in the disappeared section and it'll give me directions, but I just can't see the street name. Attached is a screenshot of what I mean. Hope you guys can help me out, thanks in advance.

Have you tried a hard reset? I dont see that box when i type Austin, TX on Maps...its perfectly fine for me...you try a hard reset ?

Hold lock and home button until iPhone completly shuts off

Peace · Feb 2, 2013, 06:46 PM

Try letting the map download all the way. I noticed on you screen grab the little twirling icon was still I'm the middle of downloading .

From Apple maps : your same location

dictoresno · Feb 2, 2013, 08:25 PM

i just checked it too. that whole section of the map loaded perfectly fine on my iphone 5 on verizon.

Mrbobb · Feb 2, 2013, 09:59 PM

There was a place I don't remember where you can tell Apple the problem. Apple is actively seeking corrections of its map from its users.

Marrakas · Feb 2, 2013, 10:17 PM

What is there to correct? The map just hasn't downloaded properly.

Renzatic · Feb 2, 2013, 10:21 PM

Are the Langoliers out again?

dictoresno · Feb 2, 2013, 10:22 PM

Quote:

Originally Posted by Mrbobb

There was a place I don't remember where you can tell Apple the problem. Apple is actively seeking corrections of its map from its users.

in the maps app, theres a "report a problem" button.

heyitsfez · Feb 3, 2013, 05:42 PM

I did a hard reset(holding lock/home buttons) to no avail. I left the phone sitting for 5 minutes to see if it would load, but it didn't. I'm gonna try to do a restore, which was something I didn't want to have to do, I'll see how this goes. The area missing appears to be square-shaped.

hamiltonDSi · Feb 3, 2013, 05:48 PM

Why are you doing a restore ?
The Maps are in the cloud, not on the phone.
Also, the hard reset you just did was pointless. Just like the restore you are about to do.

heyitsfez · Feb 3, 2013, 05:56 PM

Quote:

Originally Posted by hamiltonDSi

Why are you doing a restore ?
The Maps are in the cloud, not on the phone.
Also, the hard reset you just did was pointless. Just like the restore you are about to do.

They are in the cloud, I just haven't found a way to clear the map cache that is on my device. If you turn on airplay mode, you can still browse the cache that is saved on your device before turning off data

Feb 2, 2013, 06:30 PM	#1
heyitsfez macrumors newbie Join Date: Sep 2012	A chunk of my city dissappeared on apple maps Hello all, my Apple Maps were working fine until yesterday when I opened it real quick to check an address when it suddenly did not load a large part of my city, I live in Austin TX and so far I've tried closing and reopening the app, even "Reset all settings" thinking it would clear the map cache, which so far I haven't found a way to do either. The 3D buildings and points of interest load fine, but the roads and streets don't show up. I can still however search in the disappeared section and it'll give me directions, but I just can't see the street name. Attached is a screenshot of what I mean. Hope you guys can help me out, thanks in advance. Attached Thumbnails
	0

Feb 2, 2013, 06:32 PM	#2
heyitsfez Thread Starter macrumors newbie Join Date: Sep 2012	Here is another screenshot. This issue appears on both "standard" "hybrid" and satellite modes Attached Thumbnails
	0

Feb 2, 2013, 06:32 PM	#3
jav6454 macrumors G5 Join Date: Nov 2007 Location: 1 Geostationary Tower Plaza	Just download Google Maps application. Seriously. __________________ Al MacBook 2.4GHz Late '08 \| Macross Click Me
	8

Feb 2, 2013, 06:46 PM	#6
Peace macrumors P6 Join Date: Apr 2005 Location: Space--The ONLY Frontier	Try letting the map download all the way. I noticed on you screen grab the little twirling icon was still I'm the middle of downloading . From Apple maps : your same location Attached Thumbnails
	0

Feb 2, 2013, 08:25 PM	#7
dictoresno macrumors 6502a Join Date: Apr 2012 Location: NJ	i just checked it too. that whole section of the map loaded perfectly fine on my iphone 5 on verizon. __________________ Verizon iPhone 5 32GB Black iPad Mini 16GB Black iPod Touch 4th Generation 64GB
	0

Feb 2, 2013, 06:40 PM	#4
bonskovsky Banned Join Date: Dec 2012	I'm not surprised.
	0

Feb 2, 2013, 09:59 PM	#8
Mrbobb macrumors 68020 Join Date: Aug 2012	There was a place I don't remember where you can tell Apple the problem. Apple is actively seeking corrections of its map from its users. __________________ Solution: FREE, Explanation: Is gonna cost ya.
	0

Feb 2, 2013, 10:17 PM	#9
Marrakas macrumors regular Join Date: May 2012	What is there to correct? The map just hasn't downloaded properly.
	0

Feb 2, 2013, 10:21 PM	#10
Renzatic macrumors 601 Join Date: Aug 2011 Location: Android Fone Spy	Are the Langoliers out again?
	1

Feb 3, 2013, 05:42 PM	#12
heyitsfez Thread Starter macrumors newbie Join Date: Sep 2012	I did a hard reset(holding lock/home buttons) to no avail. I left the phone sitting for 5 minutes to see if it would load, but it didn't. I'm gonna try to do a restore, which was something I didn't want to have to do, I'll see how this goes. The area missing appears to be square-shaped. Attached Thumbnails
	0

Feb 3, 2013, 05:48 PM	#13
hamiltonDSi macrumors 6502 Join Date: Jul 2012 Location: Romania	Why are you doing a restore ? The Maps are in the cloud, not on the phone. Also, the hard reset you just did was pointless. Just like the restore you are about to do. __________________ i5 Macbook Pro, C2D Macbook iPhone 5 AirPort Express (2nd Gen & 1st Gen), Apple TV 3
	2

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