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Old Jan 27, 2013, 08:56 PM   #1
Squilly
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Can't Sign Into iMessage on Mac

I can't sign into iMessages on my Mac. I just bought it off of Craigslist so I might just do a factory reset (is that a good idea?) on it. The message reads:
iMessage Password
Please enter your password for abc@icloud.com

I try to log in and it continues on a never ending cycle. Someone @ Apple support communities mentioned to change something in Keychain but I didn't see anything that would help there. Suggestions?
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Old Jan 27, 2013, 10:08 PM   #2
xShane
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Quote:
Originally Posted by Squilly View Post
I can't sign into iMessages on my Mac. I just bought it off of Craigslist so I might just do a factory reset (is that a good idea?) on it. The message reads:
iMessage Password
Please enter your password for abc@icloud.com

I try to log in and it continues on a never ending cycle. Someone @ Apple support communities mentioned to change something in Keychain but I didn't see anything that would help there. Suggestions?
Just the fact that you bought it (used or not) from Craiglist, I would do a factory reset and install just to be 100% safe.

Then, I would try to login to Messages (iMessages) again. If it still doesn't work, try your Apple ID, which is how I log into my Messages.
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Old Jan 28, 2013, 11:58 AM   #3
Squilly
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Quote:
Originally Posted by xShane View Post
Just the fact that you bought it (used or not) from Craiglist, I would do a factory reset and install just to be 100% safe.

Then, I would try to login to Messages (iMessages) again. If it still doesn't work, try your Apple ID, which is how I log into my Messages.
And how do I do a reset? Do I need a disc?
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Old Jan 28, 2013, 12:04 PM   #4
xShane
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Originally Posted by Squilly View Post
And how do I do a reset? Do I need a disc?
According to Apple, Macs come with a built in recovery disk:
http://support.apple.com/kb/PH3878?viewlocale=en_US

You should be able to reinstall following the instructions in the Apple Support link above.
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Old Jan 28, 2013, 12:10 PM   #5
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Originally Posted by xShane View Post
According to Apple, Macs come with a built in recovery disk:
http://support.apple.com/kb/PH3878?viewlocale=en_US

You should be able to reinstall following the instructions in the Apple Support link above.
Thanks. I'll try that when I connect to the Internet. At the moment I can't due to a password issue.
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