I'm trying to do a manuel back up on my IP5 iOS 6.1 but the back up now button is greyed out. Any ideas on what to do? I've tried going to Files-->Devices but that's also greyed out.
Thanks in advance.
You have to delete the iTunes preferences file. I had the same problem and this worked for me:
Is your iPhone plugged into the USB port on your computer? It has to be plugged in to back up to iTunes.
If so, I'm not sure what the problem would be.
No way. You have to plug it in the computer?
LMAO
You have to delete the iTunes preferences file. I had the same problem and this worked for me:
I'm running latest iTunes 11.0.2 and it's OSX 10.8.2
Select Finder.
Hold the option button while selecting the Go menu on the top bar.
Holding option brings up the Library in the drop down menu. Select it.(Library)
Open the preferences folder in this Library folder.
Find com.apple.iTunes.plist
(Make sure you quit iTunes)
Now move this file to the trash.
Restart your computer.
Empty out your trash.
Start iTunes again. (Don't worry, it'll automatically make a new preference file.)
Now it'll work.
You have to delete the iTunes preferences file. I had the same problem and this worked for me:
I'm running latest iTunes 11.0.2 and it's OSX 10.8.2
Select Finder.
Hold the option button while selecting the Go menu on the top bar.
Holding option brings up the Library in the drop down menu. Select it.(Library)
Open the preferences folder in this Library folder.
Find com.apple.iTunes.plist
(Make sure you quit iTunes)
Now move this file to the trash.
Restart your computer.
Empty out your trash.
Start iTunes again. (Don't worry, it'll automatically make a new preference file.)
Now it'll work.
You have to delete the iTunes preferences file. I had the same problem and this worked for me:
I'm running latest iTunes 11.0.2 and it's OSX 10.8.2
Select Finder.
Hold the option button while selecting the Go menu on the top bar.
Holding option brings up the Library in the drop down menu. Select it.(Library)
Open the preferences folder in this Library folder.
Find com.apple.iTunes.plist
(Make sure you quit iTunes)
Now move this file to the trash.
Restart your computer.
Empty out your trash.
Start iTunes again. (Don't worry, it'll automatically make a new preference file.)
Now it'll work.