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Old Feb 11, 2013, 01:07 PM   #1
gloeben2
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Join Date: Nov 2011
Smile stuck attempting recovery mode restore

Hello,

my son forgot the password to his ipod touch and we are having trouble performing the suggested recovery mode restore. Here's what happens:

1. turn off iPod, attach to computer (mac) while holding home button.
2. itunes sees the iPod, indicates it will initiate recovery mode
3. itunes sees that iOS should be upgraded from 6.0.1 to 6.1.
4. itunes downloads iOS 6.1
5. itunes tries to back up the ipod before installing 6.1.
6. fails because the ipod has a passcode lock. (duh)

I think what may be happening is that the recovery mode restore is getting interrupted by itunes insisting on upgrading iOS. I suspect if the ipod already had 6.1, then I'd get to the point where I'm given the option to reset the password.

anyone encountered this before or have any ideas?

additional info:

ipod touch 5th gen, iOS 6.0.1
computer: mac mini with itunes 11.0, same computer that this ipod has always been synch'ed to

thanks -- hopefully someone can save me a trip to the apple store
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Old Feb 13, 2013, 01:47 AM   #2
Nanot
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Join Date: Feb 2013
I think you should try a third party tool for repairing and recovery of your ipod data, i used Kernel for iPod recovery software once, you can check that.
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