Go Back   MacRumors Forums > iPhone, iPod and iPad > iPad

Reply
 
Thread Tools Search this Thread Display Modes
Old Feb 6, 2013, 01:43 PM   #1
Samtb
macrumors 6502a
 
Join Date: Jan 2013
Apple exchanges policy

Does anyone know whether Apples 14 day returns & exchanges policy applies to resellers as well? AppleCare claims it does. Anyone had any experience of this?
Samtb is offline   0 Reply With Quote
Old Feb 6, 2013, 01:51 PM   #2
GoCubsGo
macrumors Nehalem
 
GoCubsGo's Avatar
 
Join Date: Feb 2005
Your reseller will have a return policy. Who was the reseller?
GoCubsGo is offline   1 Reply With Quote
Old Feb 6, 2013, 01:54 PM   #3
Samtb
Thread Starter
macrumors 6502a
 
Join Date: Jan 2013
Carphone Warehouse UK.
Samtb is offline   0 Reply With Quote
Old Feb 6, 2013, 02:05 PM   #4
poloponies
macrumors 68030
 
Join Date: May 2010
Quote:
Originally Posted by Samtb View Post
Does anyone know whether Apples 14 day returns & exchanges policy applies to resellers as well? AppleCare claims it does. Anyone had any experience of this?
Returns relate back to the seller. Warranty issues will be handled directly by Apple.
poloponies is offline   1 Reply With Quote
Old Feb 6, 2013, 04:38 PM   #5
Brian Y
macrumors 68020
 
Join Date: Oct 2012
Quote:
Originally Posted by Samtb View Post
Carphone Warehouse UK.
Good luck
Brian Y is offline   0 Reply With Quote
Old Feb 6, 2013, 04:43 PM   #6
GoCubsGo
macrumors Nehalem
 
GoCubsGo's Avatar
 
Join Date: Feb 2005
I found this rather useful link:

https://selfhelp.carphonewarehouse.c...20203001e3d%7D

Looks like you will need to be very specific with your product, which you have not done so here. It would help if you could be specific, then click the link provided, and deal with Carphone Warehouse. If you have questions, here is their number:
0870 087 0870

I'd call but I am in the US and it wouldn't really do you much good to do everything for you.
GoCubsGo is offline   0 Reply With Quote
Old Feb 6, 2013, 06:02 PM   #7
Samtb
Thread Starter
macrumors 6502a
 
Join Date: Jan 2013
Quote:
Originally Posted by jessica. View Post
I found this rather useful link:

https://selfhelp.carphonewarehouse.c...20203001e3d%7D

Looks like you will need to be very specific with your product, which you have not done so here. It would help if you could be specific, then click the link provided, and deal with Carphone Warehouse. If you have questions, here is their number:
0870 087 0870

I'd call but I am in the US and it wouldn't really do you much good to do everything for you.
Thanks for the info. I tried that number but I didn't get an answer. I guess Ill have to take it to a store when I get time.
Samtb is offline   0 Reply With Quote
Old Feb 11, 2013, 10:03 PM   #8
charlituna
macrumors G3
 
charlituna's Avatar
 
Join Date: Jun 2008
Location: Los Angeles, CA
Quote:
Originally Posted by Samtb View Post
Does anyone know whether Apples 14 day returns & exchanges policy applies to resellers as well? AppleCare claims it does. Anyone had any experience of this?
Nope. Resellers have their own policy.
charlituna is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPad

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPad: Applecare exchanges Samtb iPad 19 Mar 16, 2013 10:59 PM
Those with exchanges DrewDaHilp1 iMac 0 Feb 24, 2013 09:57 AM
All iPads: What is Apple's return policy on iPads bought at the Apple store? saintforlife iPad 1 Oct 30, 2012 02:28 PM
Apple store accepting exchanges acctman Mac mini 7 Oct 28, 2012 12:11 AM
ATT & Apple Policy on exchanges for the iPhone 5 at Launch KBS756 iPhone 11 Sep 20, 2012 12:58 AM

Forum Jump

All times are GMT -5. The time now is 12:51 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC