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Old Today, 06:29 AM   #1
Tacticus
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Join Date: Feb 2013
iPod 6th not recognised by iTunes

Hi, I am having a problem with my iPod 6th generation ...... when I connect it to my MacBook Pro iTunes does not recognise that it is connected. The MBP is up to date with software & iTunes. An older iPod is successfully recognised. I have tried resets etc and also iPod doesn't seem to start up from the power button and unable to charge from mains. Is it the battery ? Easy to replace ?
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Old Today, 12:02 PM   #2
ApfelKuchen
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Join Date: Aug 2012
Location: Between the coasts
"Not recognized by iTunes" doesn't seem to be the issue. Based on the other info you provided, that's just a symptom of the larger issue: iPod doesn't work at all.

Have you referred to this Apple Support document http://support.apple.com/kb/TS3474 ?

Have you tried a reset while connected to power?

How long have you charged it? Have you tried a different cable?

Should you embark on a battery replacement on the assumption that it is the problem? Perhaps there's a high probability of being right, but it's not certain.

Apple (and presumably other repair shops) will do a battery replacement. The US price from Apple is $59. A full repair is $65-$75, so if it turns out the battery is not the cause, you're not out a whole lot more money to get a working iPod back in your hands.

Can you replace the battery yourself? I suggest you checkout iFixit. While possible, it's not something for the inexperienced. You'll need a heat gun to open the case, and when you finally get to the battery, it's soldered.
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Old Today, 05:14 PM   #3
BrettApple
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Join Date: Apr 2010
Location: The midwest
Soo, is the iPod working at all? And what power button?
You can easily get a battery for the classic for about $10 and replace it yourself. But even with the battery disconnected, the iPod should still boot up and display an icon on the screen.

Many times its the dock connector rather than anything else. Have you inspected it and made sure it is clean with no bent pins?
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