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Old Feb 10, 2013, 12:50 PM   #1
jesseluke
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Wow :( - iTunes 11.0.1 does not track Play Count while Visualizer is playing?

WOW - iTunes 11.0.1 does not track Play Count while Visualizer is playing?

UPDATE: - actually, iTunes does not track play counts when working in any other app also. I noticed this while writing this post - all the songs that played while I was posting this do not show a play count.

DOUBLE LAME !!!!

Last edited by jesseluke; Feb 10, 2013 at 12:58 PM.
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Old Feb 10, 2013, 12:51 PM   #2
simsaladimbamba
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Report it as bug via apple.com/feedback.
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Old Feb 10, 2013, 01:08 PM   #3
jesseluke
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Originally Posted by simsaladimbamba View Post
Report it as bug via apple.com/feedback.
I'd love to, But that brings me to a place where I need to actually speak with a representative. And frankly, all me customer support calls over the past year have deteriorated in quality and helpfulness. I lost my companies entire 2012 budget when the person said, "quit the numbers program" I insisted that would lose all the data, but he insisted, and guess what - it was gone forever, unable to be found or dupicated again. because they follow a script and do not listen to the actual problem.

Everytime I call anymore, they ask me to restart, reinstall, or some other process that takes hours to do, and means I need to start over again with everything. When I call back another day about the same problem, they start the process again. We never get to the actual reason I'm calling because they have to follow a script that can not handle a bug in the program.

So, in this case, where I have found, yet again, an obvious bug, they will insist that I reinstall iTunes, which will NOT solve the problem I'm calling about, but it will lose all my playlists and other information.

I'd love to hear your thoughts.
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Old Feb 10, 2013, 01:47 PM   #4
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What I meant was this, it is highly non-personal.

But you could go one step further.
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Old Feb 17, 2013, 03:12 PM   #5
jesseluke
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Originally Posted by simsaladimbamba View Post
What I meant was this, it is highly non-personal.

But you could go one step further.
YES - finally - I now have found 26 issues with the new Apple Apps under iOS & OS.

I can not believe they have the gaul to actually release this crap.

----------

Quote:
Originally Posted by simsaladimbamba View Post
What I meant was this, it is highly non-personal.

But you could go one step further.
your one step further link is for developers. I am not a developer.
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Old Feb 17, 2013, 04:03 PM   #6
LPZ
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Originally Posted by jesseluke View Post
I can not believe they have the gaul to actually release this crap.
It's "gall."
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Old Feb 18, 2013, 08:01 AM   #7
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It's "gall."
LOL - thanks!
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Old Feb 18, 2013, 11:46 PM   #8
dirt farmer
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Quote:
Originally Posted by jesseluke View Post
WOW - iTunes 11.0.1 does not track Play Count while Visualizer is playing?

UPDATE: - actually, iTunes does not track play counts when working in any other app also. I noticed this while writing this post - all the songs that played while I was posting this do not show a play count.

DOUBLE LAME !!!!
Hmmm... works for me. Be sure to let them know that when you file your report
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Old Feb 19, 2013, 03:43 AM   #9
LPZ
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Originally Posted by dirt farmer View Post
Hmmm... works for me.
Works for me too, assuming I understood the reported problem. I played a song while running the iTunes Visualizer (in full screen). The song's play count was increased by 1.

iTunes 11.0.1 running under OS X 10.7.5.
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