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Old Mar 3, 2013, 05:24 PM   #1
kuntryklucker
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Battery showing "X" and mac shutting off

Hi All,

I am new to this community and new to mac's in general.

Background: I have a macbook late 2006 model. OS X, that was gifted to my by my brother, after the company that he works for gave him a laptop.

I put a new battery in it about a week ago and am experiencing some problems with my computer.

The battery charges sometime then at other times shows an "X" in the battery icon. Also when I am using the macbook on the battery only, it will randomly shutdown. Not go to sleep but shut down so I have to reboot it again.

Does anyone know what might be going on here? I hate to say that it worked better on the old dying battery then it does on the new one. I did not have any of these problems till after I put the new battery in.

Any help would be great, as I have no idea what is going on or what to do.

Thanks is advance.
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Old Mar 3, 2013, 05:26 PM   #2
GGJstudios
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Quote:
Originally Posted by kuntryklucker View Post
I put a new battery in it about a week ago and am experiencing some problems with my computer.

The battery charges sometime then at other times shows an "X" in the battery icon. Also when I am using the macbook on the battery only, it will randomly shutdown. Not go to sleep but shut down so I have to reboot it again.

Does anyone know what might be going on here? I hate to say that it worked better on the old dying battery then it does on the new one. I did not have any of these problems till after I put the new battery in.
Did you buy the battery from Apple, or is it a non-Apple battery? I wouldn't trust or recommend any non-Apple battery, due to the number of problems reported with "knockoff" batteries. Also, there is no assurance that knockoff batteries have the same charging technology that Apple uses, involving the battery, the MagSafe adapter and the Mac's logic board.
Battery Replacement
You could try resetting the SMC, but there's no assurance it will help.

The link below should answer most, if not all, of your battery/charging questions. If you haven't already done so, I highly recommend you take the time to read it.
Apple Notebook Battery FAQ
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Old Mar 3, 2013, 05:28 PM   #3
kuntryklucker
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I did not buy it at an apple store but a battery store. It looked identical to the battery that I replaced. It has the apple logo on it an the numbers matched the one that was dead.
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Old Mar 3, 2013, 05:31 PM   #4
GGJstudios
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Originally Posted by kuntryklucker View Post
I did not buy it at an apple store but a battery store. It looked identical to the battery that I replaced. It has the apple logo on it an the numbers matched the one that was dead.
It's possible the battery is defective. I'd take it back to the store where you bought it, or take it to the Apple Store and let them test it.
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Old Mar 3, 2013, 05:35 PM   #5
kuntryklucker
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Originally Posted by GGJstudios View Post
It's possible the battery is defective. I'd take it back to the store where you bought it, or take it to the Apple Store and let them test it.
How so I know if I got a knock-off battery? It looks official with the apple logo and everything. Do the knock-off batteries have a specific look or so they look exactly like the apple batteries that you get from the apple store?
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Old Mar 3, 2013, 05:36 PM   #6
GGJstudios
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Originally Posted by kuntryklucker View Post
How so I know if I got a knock-off battery? It looks official with the apple logo and everything. Do the knock-off batteries have a specific look or so they look exactly like the apple batteries that you get from the apple store?
They can be made to look like original Apple batteries. If you take it to Apple, they can tell you whether the battery is genuine and if it's defective.
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Old Mar 3, 2013, 05:41 PM   #7
kuntryklucker
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Originally Posted by GGJstudios View Post
They can be made to look like original Apple batteries. If you take it to Apple, they can tell you whether the battery is genuine and if it's defective.
Ok, the battery looked like the origional, if it is a knock-off I could not tell.

If it tests good when I take it back to the battery store, but my computer is acting strange would that indicate that I have a knock-off battery?
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Old Mar 3, 2013, 05:44 PM   #8
GGJstudios
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Originally Posted by kuntryklucker View Post
Ok, the battery looked like the origional, if it is a knock-off I could not tell.

If it tests good when I take it back to the battery store, but my computer is acting strange would that indicate that I have a knock-off battery?
The Apple Store should be able to tell you what the source of the problem is, whether it's the battery or not.
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Old Mar 3, 2013, 05:47 PM   #9
kuntryklucker
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Originally Posted by GGJstudios View Post
The Apple Store should be able to tell you what the source of the problem is, whether it's the battery or not.
Ok, thanks.
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Old Mar 3, 2013, 05:59 PM   #10
kuntryklucker
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If it is a knock-off battery, can it to damage to the computer?
And if so what kind?

Thanks.
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