Originally Posted by kevjen888
quick question about your replacement phone. i got mine iphone 5 replaced today at an apple store, they gave me the same a la cart phone (without accessories), do you know if they're brand new? i'm afraid those are refurbished phones.
When I got my 4s replaced I ask if it was a refurb, they said no, but not sure they were being honest.
That being said, in a way I prefer referb as I know it has been rebuilt and everything that needed to be redone has been. My 2 iPads are refurb, bought them that way and they are great. I check the procedure and was told that they "remanuacture them with new parts and a case as needed. So I figure not bad and it is covered by 1 year warranty.