Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

SlickShoes

macrumors 6502a
Original poster
Jan 24, 2011
640
0
Do apple ever replace magsafe power cables?

I had one snap off a few years ago and replaced it with a knock off, but this time (2011 MBP official charger) the rubber stuff around the cables has just started to fray constantly and exposes the cable inside, the computer is still under warranty but I doubt that this applies to the magsafe. Anyone have any experience of this?
 
Nov 28, 2010
22,670
31
located
Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of the evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.
from Apple Portables: Troubleshooting MagSafe adapters
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.