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Old Feb 1, 2015, 10:27 PM   #1
Paco II
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Getting 3 tones, but RAM passing test, ideas?

Mac mini late 2012 i7, the mini will periodically crash, then I'll get the 3 tones (pause 5 secs, 3 tones). Unplug everything, wait a few, re-plug, restart, computer starts up. I've run RAM test (start up holding D) as well as memtest and everything passes. What are causes of the 3 tones if in fact it isn't actually the RAM that's bad?
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Old Feb 1, 2015, 10:38 PM   #2
DeltaMac
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It's a memory issue.
http://support.apple.com/en-us/HT202768

Have you tried reseating the RAM that is installed now?
You can swap the memory sticks between the slots, which can assure that the sticks are seated properly.

And, if that doesn't help - replace the memory. Make sure the replacement memory is within the specs for your mini.

You can also try using memory in only one slot at a time. You would want to know that one stick is enough for your system. (2GB or more)
Your mini might not run as well, but you can watch for the boot failure/beeping.
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Old Feb 1, 2015, 10:46 PM   #3
Paco II
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Doh, should have mentioned that I also replaced the RAM (2x8). Issue still happening.

Edit: Also took the original RAM and put it into a Mac mini late 2012 i5, and it's been running in that machine without issue.
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Old Feb 1, 2015, 10:56 PM   #4
DeltaMac
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Then - your mini isn't liking that new memory much.
What exact memory did you get?

And, did you keep the old memory? Put that back in as a test.
If the boot problems go away, then you know that the new memory is not too compatible (even though it might pass one or two tests)

I've seen a few problems with some of the "bargain" brands, like PNY, Patriot, iRam, some others. Some sticks work - then in another mini, the same RAM is flaky/crashy.
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Old Feb 1, 2015, 11:10 PM   #5
Paco II
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Not sure I understand. Issue started with original RAM. Put in new RAM, issue still happening. Put original RAM in another computer, it's not having any issues.


Quote:
Originally Posted by DeltaMac View Post
Then - your mini isn't liking that new memory much.
What exact memory did you get?

And, did you keep the old memory? Put that back in as a test.
If the boot problems go away, then you know that the new memory is not too compatible (even though it might pass one or two tests)

I've seen a few problems with some of the "bargain" brands, like PNY, Patriot, iRam, some others. Some sticks work - then in another mini, the same RAM is flaky/crashy.
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Old Feb 1, 2015, 11:18 PM   #6
DeltaMac
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Glad you said that - it would have helped if you had mentioned that in your OP.
So, I agree, the RAM sticks are less likely.
There's not much left - which would mean that you have a problem with the logic board, probably the slot itself, or the memory controller. Either one means replacing the logic board.

I still suggest that you try just one stick in a single slot as a test.
If you still get the same problem, try the same stick in the other slot.
If one of those does work (no boot problems) then you get to live with one stick, 8GB maximum. Or, replace the logic board.
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Old Feb 1, 2015, 11:21 PM   #7
Paco II
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I'll give the alternating slots a try and see what happens.
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