New 27 iMac and FCPX

gaddster · Feb 20, 2013, 02:17 PM

Hey guys

Had my 27' beast less than a day and whilst I am very pleased with this machine, I have noticed that FCPX has crashed a few times which alarms me slightly

Is anyone aware of any such problems with FCPX and the new hardware?

PavelT · Feb 20, 2013, 02:38 PM

it crashed on me twice, while editing a title...but thats been it, so far....but i dont think its fcx to blame..

gaddster · Feb 20, 2013, 02:43 PM

It crashed on me whilst burning a dvd which seems a bit strange too.

PavelT · Feb 20, 2013, 03:41 PM

since the burner is external, im think that crash wasnt fcx mainly..

gaddster · Feb 20, 2013, 04:39 PM

This is a worrying response from the apple forum

"Sorry to hear it. There is a long, pained set of postings on this subject here. I think that it's fair to say in summary that most people think that the feature people have in common is the video card.

There is evidence that Apple and FCP X engineers are aware of the problem and are working on a fix but nobody knows when it will come or how it will solve the problem(s.)

jaimejaime · Feb 20, 2013, 04:50 PM

Hm, the only software I've had issues with thus far is Capture One Pro 7. I've found Capture One to be somewhat unstable from 4.0 onwards though, so I've just been chalking it up to that.

Lebthree · Feb 21, 2013, 01:23 PM

I ordered a fully loaded imac and after becoming aware of this issue, I didn't even open the box when it arrived. I sent it back. I ordered the unit primarily to use for fcpx and considering the expense of the imac and the uncertainty associated with its compatibility with fcpx, I decided to wait for the resolution of this issue. Hopefully, it is an issue that will soon be resolved with a software patch. As I am not in despirate need of the imac for other uses, I decided that it was not worth the risk of it being an irresolvable issue. More information on the issue can be found at https://discussions.apple.com/thread...art=0&tstart=0

zedsdead · Feb 21, 2013, 01:29 PM

This is a known issue with FCPX and the 680mx card in the new Imac. Apple is working on a fix, but for now avoid titles, causes it the freeze and crash (unless it is rendered quickly).

Hopefully is gets fixed soon, because this is quite annoying.

PavelT · Feb 21, 2013, 02:39 PM

Quote:

Originally Posted by zedsdead

This is a known issue with FCPX and the 680mx card in the new Imac. Apple is working on a fix, but for now avoid titles, causes it the freeze and crash (unless it is rendered quickly).

Hopefully is gets fixed soon, because this is quite annoying.

that makes total sense, because it only crashed on title renders. and i have 680 card. this sucks, hope theres a fix soon.

gaddster · Feb 21, 2013, 04:58 PM

Its wrong to sell me the top spec for use with FCPX when its clearly not working.

Wait till I speak to the apple reps next tuesday in the shop

gaddster · Feb 25, 2013, 12:56 PM

This problem is really getting big now, some websites are starting to mention the problems, This machine was recommend to me for use with FCPX so its really poor if apple dont fix this quick as a lot of people who buy the top spec model will have FCPX in their workflow

BEWARE anyone wanting the high end imac 27" with 680mx, FCPX crashes constantly!!!

mrcliffsr · Feb 25, 2013, 06:26 PM

Yes, that was my problem too. A new iMac with the 680MX and a 1TB Fusion drive.
During an edit with FCP X it would slow down while rendering titles and finally freeze.
Also had the same problem with Motion 5. This was with titles too. the machine would slow down to about 6 FPS then freeze. Not even a cursor.
I talked to Apple rep. 3 times then took it to the Apple Store and demonstrated the issue.
They reloaded the OS.
Next day I took it back and they ordered a new machine for me.
Does anyone know how long it takes to get a replacement? It was ordered on the 15th of Feb.

gaddster · Feb 26, 2013, 03:02 PM

Are they going to change the 680mx for the 675?

This issue with FCPX and the 680mx is spiraling out of control, we are all spending a lot of money so that FCP will glide and make our lives easier but this is a real show stopper!!

WARNING: anyone buying the i7 with 680mx, FCPX doesnt work properly with it.

phobos · Feb 26, 2013, 11:04 PM

Wow the bad news seem to never stop.
First the poor build quality, then the long delays now final cut.
I must say I'm on the same boat as you guys. I wanted to use it among other things with final cut. I just hope apple fixes the problem soon.

The good news is that since I'm still waiting for the delivery of my machine I won't have to suffer through Final cut's crashes!

gaddster · Feb 27, 2013, 01:49 AM

Quote:

Originally Posted by phobos

Wow the bad news seem to never stop.
First the poor build quality, then the long delays now final cut.
I must say I'm on the same boat as you guys. I wanted to use it among other things with final cut. I just hope apple fixes the problem soon.

The good news is that since I'm still waiting for the delivery of my machine I won't have to suffer through Final cut's crashes!

the machine is brilliant, remember the FCPX issue seems to revolve around the 680mx and adding text/transitions.

I had no manufacturing problems with mine

minus182 · Feb 27, 2013, 03:47 AM

Just a tad off topic, I have had problems (constant crashes) with FCPX on my late 2008 MBP. Have always assumed that it's FCPX which is the unstable one.

I'll just stick to FCP7.

Feb 20, 2013, 02:17 PM	#1
gaddster macrumors member Join Date: Jan 2013 Location: liverpool, england	New 27 iMac and FCPX Hey guys Had my 27' beast less than a day and whilst I am very pleased with this machine, I have noticed that FCPX has crashed a few times which alarms me slightly Is anyone aware of any such problems with FCPX and the new hardware?
	0

Feb 21, 2013, 01:29 PM	#8
zedsdead macrumors 68030 Join Date: Jun 2007	This is a known issue with FCPX and the 680mx card in the new Imac. Apple is working on a fix, but for now avoid titles, causes it the freeze and crash (unless it is rendered quickly). Hopefully is gets fixed soon, because this is quite annoying. __________________ iMac 27: 3.4 Core i7 Quad, 3tb Fusion, 24gb of RAM, 2gb NVIDIA 680mx Macbook Air 13": 2.13 Core2Duo, 256 Flash, 4 gigs of RAM, NVIDIA 320M iPad 3, iPhone 5, Apple TV, Final Cut X, Logic, Drobo 5D
	0

Feb 25, 2013, 06:26 PM	#12
mrcliffsr macrumors newbie Join Date: Jun 2012 Location: Charlotte, NC	Title issue Yes, that was my problem too. A new iMac with the 680MX and a 1TB Fusion drive. During an edit with FCP X it would slow down while rendering titles and finally freeze. Also had the same problem with Motion 5. This was with titles too. the machine would slow down to about 6 FPS then freeze. Not even a cursor. I talked to Apple rep. 3 times then took it to the Apple Store and demonstrated the issue. They reloaded the OS. Next day I took it back and they ordered a new machine for me. Does anyone know how long it takes to get a replacement? It was ordered on the 15th of Feb.
	0

Feb 26, 2013, 11:04 PM	#14
phobos macrumors member Join Date: Feb 2008	Wow the bad news seem to never stop. First the poor build quality, then the long delays now final cut. I must say I'm on the same boat as you guys. I wanted to use it among other things with final cut. I just hope apple fixes the problem soon. The good news is that since I'm still waiting for the delivery of my machine I won't have to suffer through Final cut's crashes! __________________ www.wearepitchblack.com
	0

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Feb 20, 2013, 02:38 PM	#2
PavelT macrumors member Join Date: Nov 2012	it crashed on me twice, while editing a title...but thats been it, so far....but i dont think its fcx to blame..
	0

Feb 20, 2013, 02:43 PM	#3
gaddster Thread Starter macrumors member Join Date: Jan 2013 Location: liverpool, england	It crashed on me whilst burning a dvd which seems a bit strange too.
	0

Feb 20, 2013, 03:41 PM	#4
PavelT macrumors member Join Date: Nov 2012	since the burner is external, im think that crash wasnt fcx mainly..
	0

Feb 20, 2013, 04:39 PM	#5
gaddster Thread Starter macrumors member Join Date: Jan 2013 Location: liverpool, england	This is a worrying response from the apple forum "Sorry to hear it. There is a long, pained set of postings on this subject here. I think that it's fair to say in summary that most people think that the feature people have in common is the video card. There is evidence that Apple and FCP X engineers are aware of the problem and are working on a fix but nobody knows when it will come or how it will solve the problem(s.)
	0

Feb 20, 2013, 04:50 PM	#6
jaimejaime macrumors newbie Join Date: Jan 2013	Hm, the only software I've had issues with thus far is Capture One Pro 7. I've found Capture One to be somewhat unstable from 4.0 onwards though, so I've just been chalking it up to that.
	0

Feb 21, 2013, 01:23 PM	#7
Lebthree macrumors newbie Join Date: Oct 2012	I ordered a fully loaded imac and after becoming aware of this issue, I didn't even open the box when it arrived. I sent it back. I ordered the unit primarily to use for fcpx and considering the expense of the imac and the uncertainty associated with its compatibility with fcpx, I decided to wait for the resolution of this issue. Hopefully, it is an issue that will soon be resolved with a software patch. As I am not in despirate need of the imac for other uses, I decided that it was not worth the risk of it being an irresolvable issue. More information on the issue can be found at https://discussions.apple.com/thread...art=0&tstart=0
	0

Feb 21, 2013, 04:58 PM	#10
gaddster Thread Starter macrumors member Join Date: Jan 2013 Location: liverpool, england	Its wrong to sell me the top spec for use with FCPX when its clearly not working. Wait till I speak to the apple reps next tuesday in the shop
	0

Feb 25, 2013, 12:56 PM	#11
gaddster Thread Starter macrumors member Join Date: Jan 2013 Location: liverpool, england	This problem is really getting big now, some websites are starting to mention the problems, This machine was recommend to me for use with FCPX so its really poor if apple dont fix this quick as a lot of people who buy the top spec model will have FCPX in their workflow BEWARE anyone wanting the high end imac 27" with 680mx, FCPX crashes constantly!!!
	0

Feb 26, 2013, 03:02 PM	#13
gaddster Thread Starter macrumors member Join Date: Jan 2013 Location: liverpool, england	Are they going to change the 680mx for the 675? This issue with FCPX and the 680mx is spiraling out of control, we are all spending a lot of money so that FCP will glide and make our lives easier but this is a real show stopper!! WARNING: anyone buying the i7 with 680mx, FCPX doesnt work properly with it.
	0

Feb 27, 2013, 03:47 AM	#16
minus182 macrumors newbie Join Date: Aug 2012	Just a tad off topic, I have had problems (constant crashes) with FCPX on my late 2008 MBP. Have always assumed that it's FCPX which is the unstable one. I'll just stick to FCP7.
	0