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Old Feb 26, 2013, 01:47 AM   #1
LOLZpersonok
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7th generation iPod Nano stopped playing sound!

It worked all day today. Then, I put it to sleep and didn't use it until now which is when I discovered that it no longer plays ANY sound. Those earbuds work just fine, I tested them.

I don't know what else to say. It is still technically brand new. Please help!
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Old Feb 26, 2013, 02:01 AM   #2
Jessica Lares
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Quote:
Originally Posted by LOLZpersonok View Post
It worked all day today. Then, I put it to sleep and didn't use it until now which is when I discovered that it no longer plays ANY sound. Those earbuds work just fine, I tested them.

I don't know what else to say. It is still technically brand new. Please help!
You don't have the Bluetooth activated by any chance?

Try restarting it (you do it like you would an iPod Touch/iPhone). And if all else fails, try restoring it.
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Old Feb 27, 2013, 09:25 PM   #3
LOLZpersonok
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Originally Posted by Jessica Lares View Post
You don't have the Bluetooth activated by any chance?

Try restarting it (you do it like you would an iPod Touch/iPhone). And if all else fails, try restoring it.
Bluetooth wasn't on and I tried restarting it and restoring it. It didn't help
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Old Feb 27, 2013, 10:31 PM   #4
Jessica Lares
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Originally Posted by LOLZpersonok View Post
Bluetooth wasn't on and I tried restarting it and restoring it. It didn't help
Your headphone jack is probably busted then. Call Apple/make a Genius appointment. They'll do an exchange.
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Old Feb 28, 2013, 07:18 PM   #5
LOLZpersonok
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Your headphone jack is probably busted then. Call Apple/make a Genius appointment. They'll do an exchange.
As much as I don't want to do an exchange, I'll probably have to exchange it. Thanks for the help anyways.
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