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Old Feb 26, 2013, 08:38 AM   #1
Geoff.
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Weird distorted/crackle - speakers

Hi

I have a brand new Macbook Air 13 and whenever I play sounds like a high frequency the speaker makes this horrible like distorted/crackle sound its hard to explain.

Just found out if I move the speaker pan all the way to the left it sounds perfectly. I presume something is going on on the right side.

Am i entitled to a replacement?
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Old Feb 26, 2013, 08:49 AM   #2
wolfpuppies3
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Ask Apple and tell us.
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Old Feb 26, 2013, 09:19 AM   #3
alphaod
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Quote:
Originally Posted by Geoff. View Post
Hi

I have a brand new Macbook Air 13 and whenever I play sounds like a high frequency the speaker makes this horrible like distorted/crackle sound its hard to explain.

Just found out if I move the speaker pan all the way to the left it sounds perfectly. I presume something is going on on the right side.

Am i entitled to a replacement?
Return and buy a new one.
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Old Feb 26, 2013, 09:53 AM   #4
BeeJee
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Quote:
Originally Posted by Geoff. View Post
Hi

I have a brand new Macbook Air 13 and whenever I play sounds like a high frequency the speaker makes this horrible like distorted/crackle sound its hard to explain.

Just found out if I move the speaker pan all the way to the left it sounds perfectly. I presume something is going on on the right side.

Am i entitled to a replacement?
It happens on the 13 inch and below of any MacBooks. Mine did the same thing at high volume and I took it to the Genius bar, the guy brought over another 13 and played same song at same level and heard it and deemed it normal. Not saying it should be but return it instead of showing them cause it'll get you nowhere. There's tons of complaints on this issue if you Google it.
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