New iMac Mouse Freezes

RagingGoat · Feb 26, 2013, 09:16 AM

I just got a new 27" iMac and the mouse randomly freezes. It will work just fine for long periods at a time and the problem is pretty sporadic. Any ideas?

buysp · Feb 26, 2013, 07:17 PM

First off look at the battery connectors and maybe recalibrate the bluetooth connection. I experience the same issue from time to to time as well.

smoking monkey · Feb 26, 2013, 07:20 PM

As Buysp writes, check your battery connectors. There could be some kind of interference as well from an outside or inside source. Do microwaves cause bluetooth to act funny? I know they can screw up wifi signals.

hfg · Feb 26, 2013, 07:33 PM

Are you using any USB-3.0 peripherals?

RagingGoat · Feb 27, 2013, 10:16 AM

So, after getting all of the details from the user of the new iMac (it was bought for a user at work), it is only locking up if she turns her printer off.

Feb 26, 2013, 09:16 AM	#1
RagingGoat macrumors regular Join Date: Jun 2010	New iMac Mouse Freezes I just got a new 27" iMac and the mouse randomly freezes. It will work just fine for long periods at a time and the problem is pretty sporadic. Any ideas?
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Feb 26, 2013, 07:20 PM	#3
smoking monkey macrumors 6502a Join Date: Mar 2008 Location: Japan	As Buysp writes, check your battery connectors. There could be some kind of interference as well from an outside or inside source. Do microwaves cause bluetooth to act funny? I know they can screw up wifi signals. __________________ PowerMac G3 450 B&W, K-Lime iBook G3/466SE, PB G4 867(Ti), G4 800 DP(Quicksilver), PB G4 1.5 17" (Al), IpodT 1G, 08 24" iMac, MBP 09 17", iP3GS, iPad1, iPad2, iP4S, '12 27" iMac.
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Feb 26, 2013, 07:17 PM	#2
buysp macrumors regular Join Date: Feb 2013 Location: Sydney, Australia	First off look at the battery connectors and maybe recalibrate the bluetooth connection. I experience the same issue from time to to time as well.
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Feb 26, 2013, 07:33 PM	#4
hfg macrumors 68000 Join Date: Dec 2006 Location: Cedar Rapids, IA.	Are you using any USB-3.0 peripherals?
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Feb 27, 2013, 10:16 AM	#5
RagingGoat Thread Starter macrumors regular Join Date: Jun 2010	So, after getting all of the details from the user of the new iMac (it was bought for a user at work), it is only locking up if she turns her printer off.
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