|Feb 27, 2013, 10:16 AM||#1|
More late 2012 27" iMac woes
Got my replacement yesterday, installed chrome(from googles site) and magic prefs. Started copying files from my external to a folder on the desktop. Decided to try to make a FaceTime call, no luck, the camera won't turn on. Also tried photobooth, skype and a website that will show your camera. Nothing, green light doesn't even come on. Checked the system profiler and it registers that the camera is there. I've restarted, checked and repaired disk permissions, reset the SMC. Currently running an extended hardware test(does that even check the camera?), ran a quick hardware test and it showed no errors.
Anyone have additional ideas before I call apple support?
|Feb 27, 2013, 11:27 AM||#2|
Update: called apple support they ran me through all the things I already tried. Now I'm reinstalling Mountain Lion to see if that makes the camera work and apple is going to call me back.
|Feb 27, 2013, 01:35 PM||#5|
Final update. Getting a 2nd replacement, Apple rep said something about an additional hardware check on the new mac, me getting to check and make sure that one works, sending this one in after I'm satisfied and them calling to "fix my relationship with Apple" at a later date.
Let's hope the 3rd iMac is the charm.
Definitely didn't expect any of this and I'm more than kinda disappointed.
|Thread Tools||Search this Thread|
|thread||Thread Starter||Forum||Replies||Last Post|
|Using a MacBook Late 2006 as a second monitor for iMac 27" Late 2012?||sultanoflondon||iMac||5||Jan 19, 2014 02:25 PM|
|Late 2013 21.5" iMac or Late 2012 27" iMac?||MVP6||iMac||10||Jan 7, 2014 02:16 PM|
|iMac 27" Late 2012 -- Can I use July 2012 Macbook Pro RAM?||Reg88||iMac||3||Apr 18, 2013 04:23 PM|
|Mid 2012 sMBP / late 2012 21" iMac||darkanddivine||Buying Tips and Advice||6||Nov 29, 2012 10:36 AM|
|mid-late 27" 2011 iMac Graphic Card Woes||reluttr||iMac||3||Oct 18, 2012 01:13 AM|
All times are GMT -5. The time now is 09:02 PM.