Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Feb 27, 2013, 08:31 PM   #1
ICON5o2
macrumors regular
 
Join Date: Mar 2011
Location: Kentucky
What's this mean?

I downloaded a couple songs last night via iTunes. Today I went to the music app on my iPhone 5 to download the songs from iCloud and I got this message.

Can anyone tell me what it means?

Click image for larger version

Name:	ImageUploadedByTapatalk1362015056.650802.jpg
Views:	234
Size:	83.5 KB
ID:	399770
ICON5o2 is offline   1 Reply With Quote
Old Feb 27, 2013, 08:38 PM   #2
erichess22
macrumors regular
 
Join Date: Feb 2013
Quote:
Originally Posted by ICON5o2 View Post
I downloaded a couple songs last night via iTunes. Today I went to the music app on my iPhone 5 to download the songs from iCloud and I got this message.

Can anyone tell me what it means?

Attachment 399770
It means you downloaded songs on a your device recently from a different itunes account. You can still download whatever you were trying to or will try to but you just cant keep switching back your itunes account from device to device to share downloads.
__________________
Like what i have to say? Check out my blog!
Leave comments and constructive criticism please!
erichess22 is offline   0 Reply With Quote
Old Feb 27, 2013, 08:54 PM   #3
ICON5o2
Thread Starter
macrumors regular
 
Join Date: Mar 2011
Location: Kentucky
Quote:
Originally Posted by erichess22 View Post
It means you downloaded songs on a your device recently from a different itunes account. You can still download whatever you were trying to or will try to but you just cant keep switching back your itunes account from device to device to share downloads.
That's what I thought it sounded like. The thing is though we all share one Apple ID for purchases. I even just made sure I was signed into the same account and I am. Plus I had to use the same password we use when I purchased the songs.

I never have tried downloading songs from iCloud on my iPhone 5. I've always just plugged into iTunes and added the songs that way.

We also have a 3GS (we have a total of 5 devices that share the same Apple ID) which is using the same Apple ID. We was able to download the songs to it without that message popping up.

I'm puzzled.
ICON5o2 is offline   0 Reply With Quote
Old Feb 27, 2013, 10:10 PM   #4
punisher1-1
macrumors member
 
Join Date: Mar 2010
This happened to me on my last update. I put in my iCloud Apple ID to set it up and downloaded some movies on my iPad. The music and movies won't transfer over but the apps will. I've owned every iphone from the 3G and never had this problem. AppleCare said it was an iTunes problem and iTunes support said it was a software problem with the update.
punisher1-1 is offline   0 Reply With Quote
Old Feb 27, 2013, 10:16 PM   #5
quietstormSD
macrumors 6502a
 
quietstormSD's Avatar
 
Join Date: Mar 2010
Location: San Diego, CA
Is the phone like a hand me down, or did you buy it used? That may explain the message.

I'm not sure if this would work, but you could also do a complete restore. That should get rid of any prior apple id's that were previously used on the device. Again, I'm not 100% sure if that would work.
__________________
Early 2011 13" MBP 2.3GHz Intel Core i5; iPod Shuffle 4th gen; iPad Air WIFI 32GB silver/white; iPhone 6 64GB gold on at&t

Twitter: @KarchaInSD
quietstormSD is offline   0 Reply With Quote
Old Feb 27, 2013, 10:35 PM   #6
ICON5o2
Thread Starter
macrumors regular
 
Join Date: Mar 2011
Location: Kentucky
I think I might have found something. I went into my account in iTunes. Scrolled down to iTunes in the cloud where I seen manage devices. I actually had 7 devices sharing the account.

I went ahead and deleted a couple devices which we don't use anymore. I didn't see my iPhone 5 listed. I plugged my phone up and synced with iTunes thinking it might show up but no luck.

So how do I associate this iPhone with iTunes? I think that might be the problem.
ICON5o2 is offline   0 Reply With Quote
Old Feb 28, 2013, 12:52 AM   #7
erichess22
macrumors regular
 
Join Date: Feb 2013
Quote:
Originally Posted by ICON5o2 View Post
That's what I thought it sounded like. The thing is though we all share one Apple ID for purchases. I even just made sure I was signed into the same account and I am. Plus I had to use the same password we use when I purchased the songs.

I never have tried downloading songs from iCloud on my iPhone 5. I've always just plugged into iTunes and added the songs that way.

We also have a 3GS (we have a total of 5 devices that share the same Apple ID) which is using the same Apple ID. We was able to download the songs to it without that message popping up.

I'm puzzled.
thats weird, the only time i have ever saw that message is when i downloaded music from one account, then switched to another.
__________________
Like what i have to say? Check out my blog!
Leave comments and constructive criticism please!
erichess22 is offline   0 Reply With Quote
Old Feb 28, 2013, 01:15 AM   #8
ICON5o2
Thread Starter
macrumors regular
 
Join Date: Mar 2011
Location: Kentucky
Quote:
Originally Posted by erichess22 View Post
thats weird, the only time i have ever saw that message is when i downloaded music from one account, then switched to another.
Yeah it is strange. I have no problem downloading purchased apps from iCloud. Only music. Very weird. Maybe it's a bug. I'm going to call Apple Care tomorrow and see what they say.

When I synced my phone with iTunes earlier I was able to add the music with out any problems.

Last edited by ICON5o2; Feb 28, 2013 at 01:56 AM.
ICON5o2 is offline   0 Reply With Quote
Old Feb 28, 2013, 01:32 AM   #9
erichess22
macrumors regular
 
Join Date: Feb 2013
Quote:
Originally Posted by ICON5o2 View Post
Yeah it is strange. I have no problem downloading purchased apps from iCloud. Only music. Very weird. Maybe it's a bug. I'm going to call Apple Care tomorrow and what they say.

When I synced my phone with iTunes earlier I was able to add the music with out any problems.
That is very odd. Good luck! Let me know what the outcome is!
__________________
Like what i have to say? Check out my blog!
Leave comments and constructive criticism please!
erichess22 is offline   0 Reply With Quote
Old Mar 4, 2013, 08:48 PM   #10
ICON5o2
Thread Starter
macrumors regular
 
Join Date: Mar 2011
Location: Kentucky
Ok I'm finally back with an update.

So Apple really doesn't know why I was getting that message. I was transferred to a engineer and he had me try a few different things. None of them worked. He finally told me to just hit transfer. I did and the songs began downloading.

I told him I did have to get the phone replaced. I asked him if it could be refurbished. He asked me where I returned the phone and I told him at my local Apple store. He said that couldn't be the case cause since I returned it at the Apple store it was a new device.

Another thing is even if it was a refurb it shouldn't give me that message just with music. It should do that with apps and books also.

The only thing he could come up with is it was some kind of bug.
ICON5o2 is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump

All times are GMT -5. The time now is 03:54 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC