Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPod

Reply
 
Thread Tools Search this Thread Display Modes
Old Feb 28, 2013, 07:09 PM   #1
MrXiro
macrumors 68020
 
MrXiro's Avatar
 
Join Date: Nov 2007
Location: Los Angeles
Anyone use "Smart Care Warranty Powered by Geek Squad with ADH" from eBay?

http://www.ebay.com/itm/130766846265...84.m1438.l2649

I bought an iPod Nano 6th gen refurbished on ebay for 90 bucks (did a best offer) and was offered a choice between Square Trade or Geek Squad insurance.

I'm a bit curious about the Geek Squad one being an avid shopper of Best Buy.
Has anyone ever used this "Smart Care" service with Accidental (ADH)?

I mean essentially I could accidentally drop a weight on my Nano at the gym and Geek Squad would cover the repair or replacement right?
I've bought Geek Squad (Best Buy Warranty) before and it always worked out great for me but never got Accidental and never got the service they offer for EBAY customers.

Anyone had experience with this can enlighten me of the pros and cons? It's the only Extended Warranty I really get for this purchase since it's not Apple Refurbished product and I only have 30 days covered from my date of purchase currently.
__________________
Whole lotta Apples, very little $.

Last edited by MrXiro; Feb 28, 2013 at 10:01 PM.
MrXiro is offline   0 Reply With Quote
Old Feb 28, 2013, 09:30 PM   #2
MrXiro
Thread Starter
macrumors 68020
 
MrXiro's Avatar
 
Join Date: Nov 2007
Location: Los Angeles
anyone?
__________________
Whole lotta Apples, very little $.
MrXiro is offline   0 Reply With Quote
Old Mar 1, 2013, 12:08 PM   #3
jzwack
macrumors newbie
 
Join Date: Mar 2013
Hi MrXiro,

My name is Joe. I'm one of the people here at Geek Squad who helped create the Smart Care program on eBay (I'm more of the IT guy that was involved). I believe I can answer your question.

If you did purchase the ADH plan, and accidentally dropped your device at the gym we would for sure cover that. Depending on when it happens and how much the device is worth, we will either fix the item, provide a replacement, or provide you a 'cash out' for the value you paid at our discretion.

For more specific coverage information I recommend you check out the full Terms and Conditions of the plan. There are some instances we don't cover in the ADH plan:
http://www.geeksquad.com/protection-...plemental.aspx

The only caveat to our Smart Care plan is that we don't cover the plans in our Best Buy locations. All fulfillment for these plans is provided over the phone (we would ship you a box at our expense if we need to).

I hope this answers your question!

Joe
jzwack is offline   0 Reply With Quote
Old Mar 1, 2013, 03:59 PM   #4
Brian Y
macrumors 68000
 
Join Date: Oct 2012
Is it really worth buying a warranty/insurance on a refurbished $90 iPod?
Brian Y is offline   0 Reply With Quote
Old Mar 1, 2013, 06:33 PM   #5
MrXiro
Thread Starter
macrumors 68020
 
MrXiro's Avatar
 
Join Date: Nov 2007
Location: Los Angeles
Quote:
Originally Posted by Brian Y View Post
Is it really worth buying a warranty/insurance on a refurbished $90 iPod?
Well, at the rate the power button fails on the Nano I'll probably have to get it fixed within the first year, it might be worth it. 18 dollars covers 2 years, I wouldn't mind getting 90 dollars in at worst sometime in the next 2 years if my iPod happens to die, fail or befall some unfortunate accident.
__________________
Whole lotta Apples, very little $.
MrXiro is offline   0 Reply With Quote
Old Mar 1, 2013, 06:45 PM   #6
MrXiro
Thread Starter
macrumors 68020
 
MrXiro's Avatar
 
Join Date: Nov 2007
Location: Los Angeles
Quote:
Originally Posted by jzwack View Post
Hi MrXiro,

My name is Joe. I'm one of the people here at Geek Squad who helped create the Smart Care program on eBay (I'm more of the IT guy that was involved). I believe I can answer your question.

If you did purchase the ADH plan, and accidentally dropped your device at the gym we would for sure cover that. Depending on when it happens and how much the device is worth, we will either fix the item, provide a replacement, or provide you a 'cash out' for the value you paid at our discretion.

For more specific coverage information I recommend you check out the full Terms and Conditions of the plan. There are some instances we don't cover in the ADH plan:
http://www.geeksquad.com/protection-...plemental.aspx

The only caveat to our Smart Care plan is that we don't cover the plans in our Best Buy locations. All fulfillment for these plans is provided over the phone (we would ship you a box at our expense if we need to).

I hope this answers your question!

Joe
Hi Joe,

Thanks for the answers. Being an Apple product (iPod Nano 6th gen) do you know if it would be one that you would need me to send back to fix or would you cover up to $90 for Apple to repair (replace is all they actually do for iPods at the retail store)

Just stuff I'm curious about. If I were able to get Applecare for it. I would have been able to just take it to Apple and gotten another refurbished one.

My iPod is also a Product Red model, which are a little more scarce than the other colored models.

Thanks for your help!
__________________
Whole lotta Apples, very little $.
MrXiro is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPod

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
AppleCare+ vs. VZW Warranty vs. Geek Squad. vs. SquareTrade willmtaylor iPhone 265 Feb 8, 2014 08:37 PM
AppleCare or Geek Squad PP? CAWjr iPhone 11 Sep 13, 2013 12:45 PM
Can I take Geek Squad replacement phone to Apple Store? NRak iPhone 5 May 7, 2013 11:57 PM
"Google’s Android powered by remarkable new 'Flawgic'" daneoni Alternatives to iOS and iOS Devices 7 Mar 27, 2013 11:31 AM
Bets are on that Romeny won't repeal "Obama care" if gets PotUS PracticalMac Politics, Religion, Social Issues 26 Jul 2, 2012 06:20 PM

Forum Jump

All times are GMT -5. The time now is 07:30 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC