Hello MR,
I bought a rMBP back in August. It is a 2.8//512gb//8gb if it matters.
I ran a screen test and it is indeed an LG screen.
I also have AppleCare's extended warranty, which I did activate in August.
Last few weeks, I have been seeing some extensive ghosting.
It is now to the point that it actually stands out and is clearly visible.
What I want to know is, what can Apple do for me?
Will they replace my screen itself? Or will they be replacing my laptop?
Can I resolve this issue over the phone with Apple's Customer Care, or will I have to actually take it to an Apple store to have it evaluated, etc.
Any advice is greatly appreciated.
Have a safe weekend.
I bought a rMBP back in August. It is a 2.8//512gb//8gb if it matters.
I ran a screen test and it is indeed an LG screen.
I also have AppleCare's extended warranty, which I did activate in August.
Last few weeks, I have been seeing some extensive ghosting.
It is now to the point that it actually stands out and is clearly visible.
What I want to know is, what can Apple do for me?
Will they replace my screen itself? Or will they be replacing my laptop?
Can I resolve this issue over the phone with Apple's Customer Care, or will I have to actually take it to an Apple store to have it evaluated, etc.
Any advice is greatly appreciated.
Have a safe weekend.